Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Very efficient and knowledgeable
May 09, 2025
Overall rating

He came in, realized the problem and knew exactly which parts to order. Sears is lucky to have him!

Erika R,

Prairie Grove, AR
Juan 5 star rating
May 09, 2025
Overall rating

Juan was remarkable. He was on time and did an outstanding job.

Autumn S,

Birmingham, AL
Great
May 09, 2025
Overall rating

He was great and very helpful. We will enjoy working with him again.

Lee J,

Newburgh, IN
Excellent customer service
May 09, 2025
Overall rating

I would like to thank Domingo for his professionalism and prompt service. He was on time and very knowledgeable. He answered my questions and provided some recommendations. I would recommend him to anyone. Thank you again.

Latoya T,

Woonsocket, RI
Professionalism
May 09, 2025
Overall rating

Experienced and knowledgeable in his work. Pleasant to work with.

Elizabeth M,

Miami, FL
Icemaker replacement.
May 09, 2025
Overall rating

Knowledgeable, friendly, cleared mess and took care of issue very quickly.

Thelma U,

Fayetteville, NC
Washer fixed
May 08, 2025
Overall rating

Washer was giving an unbalanced error. Technician diagnosed and ordered the parts. Fix once the parts arrived.

Fidencio G,

Lake Havasu City, AZ
Roosevelt (technician) was the best
May 08, 2025
Overall rating

He was able to diagnose and repair quickly. The parts that we waited forever to arrive, none of them were what is needed to do the repair. Luckily he found the issue and had the part on his truck to fix it. I had 4 previous appointments cancelled with NO notice. Roosevelt was the ONLY one who ever took time to let me know he was on the way. Sears need more like him.

Tammy H,

Murfreesboro, TN
Ordering parts
May 08, 2025
Overall rating

Who ever ordered our parts didn't do so well, 4 technicians later still had to order seals for my dishwasher when ordering the sub pump .. so 1 month later still no dishwasher....

Frederick S,

Bullhead City, AZ
Refrigerator repair
May 08, 2025
Overall rating

Excellent service from Terrence. He did a thorough job of servicing my refrigerator explaining as he went. I appreciate his honesty and helpfulness. Thanks so much!!

Angela C,

Fuquay Varina, NC