Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great
May 19, 2025
Overall rating

Alberto was very pleasant and seemed to be very knowledgeable!

Terri L,

Arlington, TX
Awesome
May 19, 2025
Overall rating

Guy was awesome and professional and had our dishwasher fixed quickly.

Jamie J,

Cleveland, TX
Samsung electric dryer diagnostic visit
May 19, 2025
Overall rating

I have high praise for Justin and his service for our dryer. However, I was disappointed to learn that it would take another service call plus weeks of waiting for parts - not what I expected when I called someone to come make a repair. I also give Sears poor marks for communicating our special instructions regarding directions to our residence since they did not alert Justin. My warning to the original gal who took my service request, and also later when I posted special instructions to the website, never got to Justin.

Bob G,

Ava, MO
Clog was Big Lint Monster
May 19, 2025
Overall rating

Chris fixed my dryer in 6 minutes. Taught me how to avoid it happening again. Was cheerful and I so appreciated his service and attitude.

Susan H,

Dunedin, FL
Washer diagnostic
May 19, 2025
Overall rating

The tech was very knowledgeable and helpful. It was nice to know what the problem is.

Amanda D,

Marion, KS
Dryer repairman
May 19, 2025
Overall rating

Prompt, efficient and friendly

Beverly S,

Cottage Grove, OR
Refrigerator Repair
May 19, 2025
Overall rating

Ed was great, explained everything, and carefully replaced parts. Was careful with my floor which I very much appreciated!

Sharon P,

Novi, MI
Diagnosed washer
May 19, 2025
Overall rating

Micheal was great...explained everything in detail to the cause of the problem

Robert G,

Goldsboro, NC
Shane
May 17, 2025
Overall rating

Shane has done a great job of bringing back my refrigerator. Had many issues and he stuck with the problem until we had success. He's knowledgeable and professional.

Ed R,

Centerville, MA
Dryer repair
May 17, 2025
Overall rating

He fixed my dryer fast and was well communicative. Thanks!

Carmen B,

Macungie, PA