Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Samsung Washer Home Repair
May 28, 2025
Overall rating

Lorenzo was great. He was patient and told me what went wrong with the machine. The UE error code never showed up while Lorenzo and I waited for the washer to finish its 26 mins Quick Wash cycle. The UE code indicates imbalance drum. As always, when the repair man or car mechanic showed up, the error light did not come on. I showed him the photo I took with the UE code. He explained it had to do with the worn bearings of the drum. He told me to listen to the spin cycle and its abnormal noise, the drum is out of alignment. He estimated approximately the cost for repair.

Wanyee F,

San Francisco, CA
Fridge diagnostic.
May 28, 2025
Overall rating

The technician wad so expert He told me exactly what wrong with my fridge, and he gave me the estimated price in case i want to fix it, I appreciate his assistance in this matter. But the cost for this visits was expensive, I know that you guys told me ahead of time that this will be the price, but sure it's still expensive. Thank you so much for your service.

Muna A,

Sunnyvale, TX
Very informative
May 27, 2025
Overall rating

Steve was very thorough in trying to find problem. Unfortunately, could not determine precisely why getting error message on Samsung dishwasher.

Alicia W,

Sugar Grove, IL
Great service
May 27, 2025
Overall rating

I'm grateful for the wonderful, friendly, and knowledgeable expertise David provided today. Wonderful service. Thanks again David

Danyka S,

Wichita Falls, TX
Professional service
May 27, 2025
Overall rating

Made it work. Quick and efficient. Nice guy.

Terry H,

Wilson, WI
Wonderful
May 27, 2025
Overall rating

Patient and helpful. Went above and beyond to help this old woman.

Catherine M,

Charlestown, NH
Great experience
May 27, 2025
Overall rating

Technician called both times before arriving, was on time, was quick and efficient in diagnosis and repair automated system confirming appointments was very helpful also

Michelle A,

Portage, IN
Service tech
May 27, 2025
Overall rating

He was very professional and explained what was wrong and what he was fixing. Also, let me know when he was close to the house and made sure someone 18 or older was home.

Melissa G,

Clinton, MO
Samsung Washer
May 27, 2025
Overall rating

Excellent customer service. Came and diagnosed the problem. Machine working like new.

Julio S,

Yuma, AZ
Service provided by Sediq
May 27, 2025
Overall rating

Professional, deliberate and courteous in all respects. A pleasure to do business with.

Pierre Laporte,

Alexandria, VA