Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Ice maker repair
June 02, 2025
Overall rating

He was so professional and helpful and went above and beyond!!

Alicia L,

Woodbridge, CT
Washer Repair
June 02, 2025
Overall rating

Technician Phil was on time & very professional. He repaired our Washer with no problem at all. Thanks!

Lasana T,

Goldsboro, NC
Refrigerator repair
May 31, 2025
Overall rating

Enrique was pleasant, on time, and his work was efficiently done.

Carole G,

Clermont, FL
Caring Technician
May 31, 2025
Overall rating

He was very understanding and told me my options with my Samsung. He was very professional.

Shanna C,

Port Arthur, TX
Washer
May 31, 2025
Overall rating

Paul was awesome, customer service sucks,I had two appointments canceled for no reason, no explanations it took almost 4 weeks to fix, Paul was here for 45 minutes and it was fixed I will not recommended Sears to fix anything, AI doesn't work,

Joe G,

Pierce, CO
Fridge fix
May 31, 2025
Overall rating

Technician was thorough and asked questions to help him figure out the issue. Awesome job.

Nancy B,

Knox, IN
Samsung Refrigerator
May 31, 2025
Overall rating

This review is at least 10 words long... he did great!

Stacey,

Fayetteville, NC
Excellent Service
May 31, 2025
Overall rating

Representative was professional, courteous and friendly. Worked efficiently, arrived on time and finished quickly. Thank you.

J. Tait,

Tallahassee, FL
Great service
May 30, 2025
Overall rating

Steven was super nice and efficient. Would highly recommend him!

Kliff B,

Birmingham, AL
Good job Alex!
May 30, 2025
Overall rating

Prompt and efficient service. Very knowledgeable, diagnosed and fixed the problem with my refrigerator quickly. I wish he would have had spare parts on the truck but I understand that it's just not possible to always have what you need with all the models they work on. Great job Alex

Edgar L,

Hertford, NC