Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Technician
June 05, 2025
Overall rating

5 very well put together in all that was written and presented

Tracey G,

Henderson, NC
Refrigerator repair
June 05, 2025
Overall rating

This issue was already repaired once before. However Brian shed a new light on why the issue happened again. Obviously his knowledge of these refrigerators is above and beyond. He was courteous and neat. Hopefully it's end of this issue.

Ray F,

Ronkonkoma, NY
I'm a elderly person and Oscar was very patient with me and
June 05, 2025
Overall rating

I'm a elderly person and Oscar was very patient with me and respectful and I wish more people would be like him and we would have a better world 🤷🏽‍♂️🙏🏽🙏🏽❤️

Jessie R,

Milwaukee, WI
Service representative
June 05, 2025
Overall rating

Knowledgeable, polite, took time to explain what was going on and professional.

Donna U,

Yuma, AZ
Refrigerator Repair
June 05, 2025
Overall rating

Gabriel did an exceptional job. He was working with another associate and he was explaining step-by-step the process and the problems that I had with my system. He was very patient with the new guy and did a great job on the repair.

Jim F,

Supply, NC
Urrea
June 05, 2025
Overall rating

Mr Ward was the technician assigned to investigate/repair my electric clothes dryer. The issue was that the dryer was not emitting enough hot air to dry my laundry. He conducted a diagnosis and was able to get the dryer to perform satisfactory. Mr Ward was very efficient, knowledgeable and easy to communicate with. He is a credit to your company.

Marissa U,

Fresno, CA
Dryer repair
June 05, 2025
Overall rating

He was friendly and explained the charges, along with offering a plan to cover our appliances

Patricia M,

Peoria, IL
Service was good, Outcome was disappointing ...
June 05, 2025
Overall rating

Byron was very nice explaining that my 5 year old Washing machine could not be fix due to lack of available parts .

Brian W,

Gonzales, LA
Very helpful!
June 05, 2025
Overall rating

Tim has helped us with a few appliances over the years. Always gets fixed in a timely fashion.

Chris F,

Brunswick, ME
Very professional and experienced technician
June 05, 2025
Overall rating

Although the price to repair was higher than replacement the service was top notch.

Melissa H,

Greenville, NC