Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Awesome
June 06, 2025
Overall rating

He took the time to explain all relevant issues after the assessment. After three previous technicians, He was the problem solver. Very clear and Kool Brother. Mahalo.

Glenn Y,

Ewa Beach, HI
Five star
June 06, 2025
Overall rating

Rob was courteous, on time, professional & knowledgeable. We had to wait for a cycle on the machine so we talked. He was delightful, informed & funny.

Judith Pogue,

Port Saint Lucie, FL
Great repairman, Service scheduling sucked
June 06, 2025
Overall rating

The experience with the company was terrible because you had me stay home 2 days rescheduling twice due to unforseen circumstances on your part which was an extream inconvenience for me and no one to call because it was AI generated, and I will not recommend Sears to anyone for appliance Servicing and it's a shame that your technician has to hear the customer's complaints

Derek R,

Fort Mohave, AZ
Washer service call
June 06, 2025
Overall rating

Quite pleased with the overall informative professional manner Christopher possessed.

Diana U,

Mount Vernon, IL
Always a welcomed service
June 06, 2025
Overall rating

Eric was excellent as usual. Very focused on our reported concerns, answered all questions, provided useful advice. All questions answered and issues fully addressed.

Joseph M,

Indialantic, FL
Electric oven not heating
June 06, 2025
Overall rating

Bob was great he appeared knowledgeable and insightful . Bob explained what he did and provided advice as well as other accounts of issues with ovens should any other issue arise and what options would be.

Willie H,

Newbury, NH
Very helpful
June 06, 2025
Overall rating

James was very helpful and knowledgeable. I appreciated his honesty and his recommendations.

Lauri S,

Gervais, OR
Service call
June 06, 2025
Overall rating

Robersy was thorough and very helpful with what needed to be done to move forward with my issue

James R,

Vero Beach, FL
Paul is top-notch
June 06, 2025
Overall rating

Paul is timely, professional, and highly skilled. Glad that he was the one who got our appliance back online and in full working condition.

Scott S,

Cranberry Twp, PA
Very satisfied
June 06, 2025
Overall rating

Richard did a great job ask questions, provided answers, and lastly he went over everything to make sure I was satisfied both verbally and with the machines operation. Thanks, Richard great work.

Mark S,

Fall River, MA