Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Jaime
June 14, 2025
Overall rating

Jaime did a great job in diagnosing and installing the needed part to repair my freezer which was producing large rocks of ice that formed into glaciers. As of today regular ice cubes have formed and fell into the ice pan with no rocks of ice or glaciers to be seen. I appreciate both technicians, namely Jaime and Ned that came on different days to order and install needed parts to repair my refrigerator and get it properly working. Thank you both.

John&carol H,

St Petersburg, FL
Simple, but good review
June 14, 2025
Overall rating

Good communication, impressive work and happy with the results. Would highly recommend and have him come back if for any further repairs to my fridge.

Aaron S,

Redlands, CA
Great customer service
June 14, 2025
Overall rating

Very professional and knowledgeable. He was able to explain to me what was wrong with my appliance

Brenda G,

Weslaco, TX
Washer repair
June 14, 2025
Overall rating

Raymond was very professional! Called when he was in route and arrived on time. He was very thorough explaining the issue and was quick to repair it. Great experience overall!

Shannon F,

Indialantic, FL
Dryer Repair
June 14, 2025
Overall rating

Jim was excellent. He arrived on time, provided excellent customer service and explained all of our options. I would definitely recommend Jim and Sears.

Donnetta A,

Hughesville, MD
Excellent service!
June 14, 2025
Overall rating

James was fantastic. Polite, professional, and knowledgeable. I would recommend James to anyone.

Stacie H,

Vancouver, WA
Washing machine repair
June 13, 2025
Overall rating

David was excellent. Kept us informed of what was going on. Turns out the machine needs to be replaced with all that David analyzed. Very competent repair man and I recommend him highly.

Marty F,

Medina, OH
Install icemaker part
June 13, 2025
Overall rating

Bruce arrived and did the installation quickly with no problems

Charles A,

Ocean Springs, MS
Amazing service from an amazing technician
June 13, 2025
Overall rating

Both technicians (the guy that diagnosed and the guy that later fixed it) were amazing. I appreciate them both. The AI system is terrible.

Mitch T,

Parkville, MO
Refrigerator Repair
June 13, 2025
Overall rating

The technician, Neil, was very cordial and capable of handling the repair. He was professional and explained what he did to fix the problem.

James R,

Vero Beach, FL