Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

18.6K

Average Rating

4.7/5

Stove Situation
June 24, 2025
Overall rating

The service representative was very professional, very knowledgeable, and explained everything as he did it. Give very good tips, and made sure our appliances were all on our maintenance record correctly, which there one error and he fixed for me on the spot. We now feel safe to use the stove once again. He additionally gave us very good tips on the cleaning of the stove, etc. Was a really great experience.

Warren S,

Salinas, CA
Refrigerator repair
June 24, 2025
Overall rating

Matt was on time and very kind. He explained what was happening and what he could do to fix it.

Donna S,

Morganton, NC
Diagnostic service for washing machine
June 24, 2025
Overall rating

Darrin is friendly and professional. He diagnosed right away the problem.

Vivian L,

Bushkill, PA
Dryer repair was quick & well done
June 24, 2025
Overall rating

Dennis communicated well before the appointment & was able to repair the dryer with parts he already had in his truck, which saved us weeks of waiting on ordered parts. The dryer was repaired well & Dennis was professional. We are very happy with the service we received.

Julie K,

Mentor, OH
Great job!
June 24, 2025
Overall rating

He explained in detail what was happening and answered our questions. Maria

Mariajoseph R,

Pittsburgh, PA
Professional and knowlegeable
June 24, 2025
Overall rating

Phuoc was thorough in his estimate and offered sound advice to aid in decision making.

Tracy F,

Clive, IA
Dennis Chapman
June 24, 2025
Overall rating

Excellent experience. Awesome job and great personality. We are very happy with his service.

Dennis C,

Fort Pierce, FL
Nice guy.
June 24, 2025
Overall rating

Very pleasant and knowledgeable.Arrived at a timely fashion, and didn't take him long to figure out the problem.

Barbara M,

Arcarde, NY
Dryer
June 24, 2025
Overall rating

Dryer partially unplugged. Nobody asked me to make sure dryer was partially unplugged in when I called for service. Therefore, I disagree that I should pay the $100 deductible. I will cancel this service agreement.

Mark O,

Cheyenne, WY
Great job
June 23, 2025
Overall rating

David was prompt and very polite and fixed my fridge. I would call Sears again and again.

Paula C,

Levelland, TX