Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent troubleshooting washing machine
June 26, 2025
Overall rating

Jonathan was professional, highly competent, excellent communicator and did job well and efficiently

Mary M,

San Antonio, TX
Great tech
June 26, 2025
Overall rating

Tech was knowledgeable and quick. I appreciated his attention to detail.

Brucelisa S,

Midlothian, VA
Great servce
June 26, 2025
Overall rating

Review analysis was thorough and answered all my questions completely.

Joseph M,

White Plains, MD
Dishwasher Repair
June 26, 2025
Overall rating

He was very helpful and answered all of my questions.

Judi C,

Independence, KS
Great Service
June 26, 2025
Overall rating

Dustin was excellent! He came in and discovered the issue quickly and gave me my options!

Danielle A,

Lake Charles, LA
Refrigerator Repair.
June 26, 2025
Overall rating

Shane was very good in explaining the problem with my refrig. He was very helpful in what needed to be done if this fix did not correct the problem. This tech is a keeper.

Richard A,

Jacksonville, AR
Oven repair by Joshua
June 26, 2025
Overall rating

This was my first claim that I had to submit through American Home Shield Zhan Sears was the entity that was selected to make this Repair. Everything in the process went smooth. The tech was very professional and the work was done. Very timely.

Armin S,

Pleasant Hill, CA
Paul was exceptional
June 26, 2025
Overall rating

Paul was very knowledgeable and explained what he did in layman's terms.

Cathy H,

Liberty, TX
Samsung dryer issue
June 26, 2025
Overall rating

I don't usually do these surveys but Sergio was Fabulous!! I was very impressed by his thorough job with my dryer. He helped me understand exactly what he was doing during the process and I like how informative he was when he was finished, as well as, knowledge with what I can do to keep my appliances clean. Great customer service is few and far between these days and that's why I felt inclined to express my gratitude. Thank you so much, Sergio!!

Nellie S,

Lakewood, CO
great service
June 26, 2025
Overall rating

Robert did a great job on our range. Prompt and complete.

Michael D,

Federal Way, WA