Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Samsung repair
July 01, 2025
Overall rating

Thomas is an excellent representative for your company. He was on time , friendly,and very knowledgeable.

Brian G,

Myrtle Beach, SC
I
July 01, 2025
Overall rating

Jeffrey is the best . It's his second time at my residence and he is very kind.

Magaly C,

Wilkes Barre, PA
I struck Gold with my tech!!
June 30, 2025
Overall rating

Aamad was professional and explained why the freezer was not operating as it should. I have a newborn and he was considerate enough to inform me that the noise may wake my child. I stepped away as he worked diligently to fix the issues. He then fixed the freezer, double checked to ensure that it worked and cleaned his work area before he left. As an added bonus, he tightened up a screw on my door so that it would close easier!! Aamad S!! A+++++

Latoyia H,

Capitol Heights, MD
Knowledgeable
June 30, 2025
Overall rating

Robert arrived and his work did not meet my expectations, he succeeded my expectations

Oscar R,

Stockton, CA
Professional and Cordial
June 30, 2025
Overall rating

Manuel was professional and cordial. He handled the installation with ease! He's a fantastic worker and is an asset to the Sears company.

Roberto C,

Houston, TX
He's great!
June 30, 2025
Overall rating

He was a great dryer service repairman and was totally knowledgeable and friendly! I would 100% recommend him again!! 😀👍🏻

Heather B,

Thomasville, NC
Knowledgeable and friendly
June 30, 2025
Overall rating

Paul is great. We have had him come out twice now, and he is excellent.

David G,

Havre De Grace, MD
Refrigerator
June 30, 2025
Overall rating

Garth was very courteous, very professional and extremely competent We were very, very pleased.

Martin S,

Lake Worth, FL
Samsung Ice maker
June 30, 2025
Overall rating

Jeff was on-time, courteous and knowledgeable. Samsung ice maker (which is located in the refrigerator section and not the freezer) is inferior to other designs and keeps frosting up. Had to wait 2 months for the part to be shipped but Sears was right on it and knew the part had been delivered to my house. Rescheduled appointment seamlessly.

Denise J,

Temecula, CA
Knowledgeable and professional
June 30, 2025
Overall rating

It was a pleasure working with Conrad, he is knowledgeable and professional.

Valerie O,

Palmyra, NY