Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Professional and Proficient
July 09, 2025
Overall rating

Jorge was polite and quickly diagnosed the issue with my washer, which was located in a 2nd floor laundry closet.

Kristin P,

Volo, IL
Very Professional
July 09, 2025
Overall rating

Brian was on time, communicated the issue and replaced the ice tray quick. The AI aspect of communicating with Sears is absolutely awful. I could never reach a live person.

Rhonda C,

Clinton, MD
Mrs. Teresa Pack
July 09, 2025
Overall rating

Professional and to the point. Appreciated phone call, timely appearance, advice. Thank you.

Teresa P,

Howard, OH
Good service
July 09, 2025
Overall rating

Ken did a good job. Explain to us why we were getting water in the inside refrigerator and fix a tray shelf that wasn't working right

Edward S,

Weeki Wachee, FL
Excellent appliance tech
July 09, 2025
Overall rating

Bruce knew exactly what to do to get the panel on my refrigerator back in operation and he waited for a while to make sure the panel was reset. He is courteous as well as knowledgeable. If I ever need appliance help again, I will definitely ask for him.

Barbara A,

Waveland, MS
Great service -
July 08, 2025
Overall rating

Sloan was here with another service tech to fix our Samsung range. They did a great job, were very professional, it's too bad the Samsung Range has a badly designed door latch.

Keith S,

Redwood City, CA
Dryer Repair
July 08, 2025
Overall rating

Excellent service, repaired dryer quickly. Was on time and and thorough.

John S,

Atascadero, CA
Great service, good guy.
July 08, 2025
Overall rating

Had a nice conversation, and he fixed the the washer. All in all I give him a big thumbs up. 👍 He seems like he would make a good friend too . 😉

Gesiena H,

Pahrump, NV
Fantastic service
July 08, 2025
Overall rating

Daniel did amazing with our service needs. In his first visit he listened to our complaints and what we had tried. He was quick at locating the issue and ordered the part. When he arrived for his 2nd visit he was able to complete the repair quickly. Very much appreciate a honest and reliable technician.

Brandon E,

Statesville, NC
Service repair.
July 08, 2025
Overall rating

Curtis, the technician, was both courteous and knowledgeable. I would use him again without hesitation.

Paul S,

Port Angeles, WA