Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Good service
It was a good service. The technician explained the fault in the refrigerator and provided us with the information to solve the problem.
Jorge Q,
Benton, ARIce maker
My daughter was on vacation but I was very impressed with Gary service and knowledge. I will be checking to made sure the ice maker is creating ice after 2 hrs.
Rebecca F,
Lansing, KSRandall
Randall was Excellent. He was knowledgeable and personable and called ahead of time. Thanks
Sarah H,
Monroe, LADelayed repair
The technician was great. He promptly diagnosed the problem and ordered the part. However, our appointment to install the part kept being delayed even after several calls to find out why. The part arrived at my home 3 days after the technician ordered. As I explained to the call center. Apparently this company uses AI and our appointment kept changing. We went 3 weeks without a washer because no one noted the part had been received. I won't use Sears again.
Lallias B,
Moody, ALReview
He did a good job and in a timely manner.
Robert H,
Hope Mills, NCGood Job
William completed the repair. He was very professional and friendly.
Terry W,
Florence, MS10 out of 10 would recommend
First of all, James is an incredible human. He was kind and personable and knowledgeable. He not only fixed my washer, he explained to me what he was doing throughout the entire process. Teaching me how to better problem solve in the future. He is definitely an asset to his company, and I hope that his company sees the value in him.
Opal S,
Rainier, ORGreat Customer Service
Chris was great! He was very professional both on the phone and in person. He was very fast in being able to find the problem with my Samsung dryer and also to fix it!! Highly recommend him!! Thanks Chris!!
Jason H,
Weatherford, TXDryer malfunction
Darrin was prompt, courtesy and very helpful. I appreciate his attention to detail
Angele L,
East Stroudsburg, PAGreat Service & Friendly
Joseph provided a great service with our dryer! He was patient and friendly!
Monica M,
Brandy Station, VA