Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent service
July 21, 2025
Overall rating

Casey gave me prompt updates about the status of my repair.

Jo A,

Monument, CO
Great service
July 21, 2025
Overall rating

Jeff called ahead of his arrival and once here he got to work a day finished quickly.

Martin S,

Hemet, CA
Review of Service tech William
July 21, 2025
Overall rating

He was excellent he was quick and yet very thorough. He was very polite, and credit to your company

Richard K,

Rush, NY
Joseph very good job.
July 21, 2025
Overall rating

He was earlier than expected. He was able to diagnose the problem and have a solution within 15 minutes. I would recommend using sears over the Samsung team any day.

Todd W,

Fairlawn, OH
Washer repair
July 21, 2025
Overall rating

He was very nice and ordered the parts, they came next day and he was back quickly to repair. Thank you!

Jennifer K,

Waleska, GA
Professional and helpful
July 19, 2025
Overall rating

Confirmed the problem and advised replace as the cost of repair equaled almost the price of a new dryer. Thank you. Ted

Edwin H,

Gilbert, AZ
Excellent service
July 19, 2025
Overall rating

Was knowledgeable and explained the process of what he was fixing and what to look for in the future. Very helpful.

Paul B,

Orange, TX
washer & dryer
July 19, 2025
Overall rating

Excellent work. On time and has expertise! Great customer service!

Aaron D,

Lynnwood, WA
Na
July 19, 2025
Overall rating

Very kind and knew what he was doing. When he finish he let me know what was wrong.

Horace M,

Gainesville, FL
Range repair
July 19, 2025
Overall rating

Friendly and knowledgeable and better than the AI system you use

Thomas L,

Scio, NY