Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Excellent
Martin is very knowledgeable and explains what needs to be done, he is very nice and professional.
Patty T,
Anza, CAIssue solved
Paul arrived on time. Got right to work and had the issue resolved in less than an hour.
Tonya J,
Bowie, MDGreat service
Very professional knowledgeable and courteous truly polite helpful in more was than expected
Kayunda J,
Chester, SCEli is a great service provider!
My Dryer was making a screeching sound and Eli fixed it for me. He is courteous and very informative! Thanks!
Connie M,
Newnan, GAJestavian was very helpful.
Let me begin by saying that I was not impressed with the Sears repair service scheduling system at all. I had to schedule the same service appointment three separate times and set aside three whole days (getting completely stood up twice) before they actually got someone out here. However, once he arrived, Jestavian was wonderful. He called ahead and touched base with me about his ETA, he was on time, and he was extremely helpful. In the end, it turned out that the repair needed for my washer would be more expensive than buying a new washing machine, but he helped me identify the problem, understand all my options, and come up with a solution that worked for me. I really appreciated his professionalism. He actually redeemed the rest of the less than ideal Sears Service experience for me.
Rachel A,
Aurora, CORepair man
Couldn't have asked for a more perfect young man to come into my home and fix my refrigerator! He is a polite, focused repairman. Perfect worker! Perfect gentleman!
Corlissa B,
Canyon, TXExcellent service
Johnny was very knowledgeable about our particular product and gave us some very sound advice.
James N,
Summerfield, NCvery helpful
James was very professional and resolved my issue quickly. Very happy with the service provided
Kirt B,
Sarver, PAExcellent service
Was excellent attention and great solution solver, very nice person
Ernesto G,
Laredo, TXTechnician was super smart and extremely helpful.
He was prompt took care of every detail. Thanks to him my fridge is back to working!!!
Connie S,
Springfield, OH