Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Excellent customer service
Great customer service. Excellent personal skills. Thank you so much for your service.
Sherry D,
Pittsburg, MOSamsung
The technician was efficient and providing detailed service on my dryer. The technician additionally provided a detailed reason as to why the dryer was not working, cleaned up his area and left in a efficient, timely manner.
Michelle F,
Lake Worth, FLProblem Solved!
Darrin was great. He quickly assessed and communicated the issue clearly. The problem was resolved promptly after the part arrived and a follow-up appointment was scheduled. I appreciate his professionalism.
Lesley T,
Memphis, TNTechnician
Charles was excellent !! Very professional . The product is a piece of garbage . Samsung , NEVER AGAIN !!!!!
Kenneth P,
Gautier, MSHard worker
They Did great job both fixing my fridge by replacing the parts
Marisela P,
Somerton, AZRefrigerator
Thank you for sending a knowledgeable technician, he could not make the repair today, the refrigerator had been off for 3 weeks so his diginosis could not be finalized, we were unaware that it should have been plugged up at least 24 hrs prior so he could do a complete diginosis, currently it appears to be cooling ,we will pay close attention to any issues. Thank you.
Wallace B,
Katy, TXHe gets the job done right!
Ibrahim knew exactly what to do to fix the ice maker. He gave me information that will be helpful the next time.
Mary T,
Downers Grove, ILService
Technican kept me posted via text of arrival time, very professional, friendly service and very knowledgeable about the service being repaired.
Elizabeth W,
Castroville, TXReview of Scott
Excellent service from a knowledgeable, skilled technician. He arrived on time, went right to work and found the issue, totally fixing the problem.
Mark R,
Newton, ALEfficient
Quickly identified the issue and made the repair. Thank you.
Janine H,
Cheyenne, WY