Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Excellent communication , gave enough notice of arrival.
Very professional ,very polite. Knew what to do, and left the dish washer working thank you
Maritza D,
Miami, FLFan broke.
I give Van a 10 and I hope to get him for all my service calls, he was helpful and polite, not like the other service guy.
Louise P,
Westville, INVery pleased!
Keith was quick, efficient, and informative. Were very pleased with Keith!
Rodney M,
Bristow, OKGreat service
Parts being ordered. Will be waiting for a call to repair washer.
James B,
Ada, OHSerc
Service technician, Richard, provided satisfactory service today, July 25th. 2025.
John E,
Marion, ARExperienced technician who fixed our problematic ice maker!
Our fridge has had problems with its ice maker freezing up. We had already had one other company send out a technician and install a new ice maker. But even the new one failed to work. Patricio came to help us figure out what to do. He was able to get our machine back on the road and add some components around it so it can stop failing. He didn't leave any mess when he left as some technicians sometimes do. He was friendly, explained what the problem was clearly, and arrived on time. We would gladly ask for him again and recommend him to others.
Pearl B,
Rodeo, CAJimmy k. Washer repair
Jimmy was very professional figured out.What was wrong with the machine came back and replaced the part in the a very timely manner.I probably forget all your talking about
Teresa B,
Amarillo, TXGreat Rep
Knowledgeable, friendly, and felt like my problem was in good hands.
Mark J,
San Angelo, TXLg washing machine fix
He was polite and friendly. Let me know how it was going and fixed the problem promptly.
Kimberly B,
Ankeny, IAVery helpful and knowledgeable
It was easy to find and schedule an appointment quickly- in my case it was next day. The technician arrived within the allocated time give or take a few minutes. The updates via text where appreciated. It can be a little nerve wracking having strangers come into your home for a service call, but Alex was very personable and down to earth and I felt at ease in no time. I was curious about the issue on hand and he explained the steps and processes he was taking to troubleshoot. In the end I was given a clearly explained and categorized estimate to repair appliance. I did not feel pressured or like any question was a dumb question. I now have a clear answer to my issue and how I am going to proceed. I would not hesitate to call again.
Ronni T,
South Paris, ME