Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Great communication and service.
Mark did a great job and I was very satisfied with how clean he works.
Saul A,
Bridge City, TXHome appliance repair
Great experience, very knowledgeable. Technician was on time. Very pleased with experience
Denise R,
Virginia Beach, VAExcellent service!
Rene was amazing! Always kept us updated and explained everything with details. Very professional and polite! 10/10
Hector M,
Laredo, TXGreat Service
Stephen called me in advance, 50 minutes before the ETA, which is very helpful. Stephen did an outstanding job, the diagnose and explanation of the issues with the appliance were accurate and clear. He was also very polite and respectful.
Victor M,
Reading, PARepairman
Seemed knowledgeable and completed the repair in a short time.
Marcel H,
Houston, TXBronco was Buckin'!!
Excellent service and spoke to us in a way that made it easy to understand the problem.
Dustin W,
Wichita, KSService call
William was super helpful and explained everything to me in simple terms. It was a really good experience.
David B,
Cedar Lake, INExcellent
Joe did an excellent job. My issue was not with Joe. It was being canceled and rescheduled for two months by AI. I could not even find a telephone number that I could talk to a real person. I just signed up for Sears home warranty and if this is your expectation of quality making a new customer wait for two months without a dryer you are sadly mistaken I will give you one more chance, but I will then cancel your Sears home warranty service. I would like to be compensated for the two months that I had to go to a laundromat and pay for drying because you're scheduling services are so poor I would like a credit on my bill or some other compensation. This was ridiculous And now you expect me to pay 60+ dollars a month for this kind of service probably not going to happen unless you reciprocate in someway hopefully someone will read this that can do something about it but with that said Joe did an excellent job and should be commended for his work.
Barry H,
Benton City, WAGreat Service!
Donald was on-time, professional, great communication, he was kind. thank you.
Debra U,
Leander, TXWaaher
Very knowledgeable and good communication and responsive company . Explained in detail
Taslim S,
Fremont, CA