Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Ronald
August 04, 2025
Overall rating

Very helpful thank you for quick service will call again

Phil P,

Fortson, GA
Refrigerator repair
August 04, 2025
Overall rating

Jerome was very knowledgeable and courteous. He made the repair service a pleasant experience.

Donna B,

Shrinton, KY
Washer Service
August 04, 2025
Overall rating

Rodney was quick to diagnose and repair our washer. He gave us plenty of time in advance on when he would be at our home to ensure our availability. Very professional.

James N,

Lancaster, SC
Aawesome Bill
August 04, 2025
Overall rating

Bill was fantastic in his customer service, timeliness and explanation. 20 out of 20 stars. If you don't give this man a raise then there is a problem.

Amanda W,

Monroe, GA
Excellent Technician
August 03, 2025
Overall rating

The Technician was very professional. He arrived on time . He took the time to explain every step in the repairs he was doing. He cleaned up after himself as he was working.

Ira C,

Laurel, MD
Very friendly & professional
August 02, 2025
Overall rating

Cornelius was very courteous and professional. He was very knowledgeable with fixing the dryer and was able to finish it in a timely manner. He was very nice and respectful towards me and my family. Thank you!

Jeri C,

Kapolei, HI
Awesome service
August 02, 2025
Overall rating

Tim was very knowledgeable and friendly. A great tech! Give him a raise.

B M,

Conover, NC
Great Job!
August 02, 2025
Overall rating

Joshua came to look at my washer through a warranty claim. He was very prompt and got right to work. He was funny and let me know step by step what he was doing and why. He was very efficient and ended up getting me a whole new unit at no cost to me due to the failures of the machine. I know working with warranties can be a hassle so thanks Joshua for being kind and making this process look so easy.

Justine A,

Yuma, AZ
Great service
August 02, 2025
Overall rating

He found nothing wrong and that is all right with me

Timothy R,

Arlington, TX
Thank you
August 02, 2025
Overall rating

Kevin was very professional, kept me informed on arrival time and easily diagnosed the issue. Would recommend

Rose C,

Gun Barrel City, TX