Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Very helpful
May 24, 2026
Overall rating

Mark went above and beyond to explain issues with our oven and recommended next steps. And he was very kind and patient to our overly friendly dog. 😀

Hilary B,

Schenectady, NY
Friendly and got the job done
May 24, 2026
Overall rating

Joel assessed the issue very quickly and was able to fix the problem. He explained each step and showed videos of the issue. Great to work with

Jamie W,

East Syracuse, NY
Great service!
May 23, 2026
Overall rating

Great knowledgable technician!! Took time to explain options and advice on appliances.

Brian F,

Raleigh, NC
Steve was great
May 23, 2026
Overall rating

My overall experience with Sears was not great due to repeated changes to my appointment, but Steve was fast and efficient once he arrived at my house. The repair was completed in about 15 minutes.

Elizabeth P,

Plantersville, MS
good sevice
May 22, 2026
Overall rating

The tech seemed very good at his job. It is the AI calling that drove nuts

Bobby M,

Riverside, RI
Repair of our Dryer was GREAT!
May 22, 2026
Overall rating

Our repair Technician was very personable and timely. Repair was made as needed and all is good.

Al D,

Whitney, TX
Work Tyler did for us!!!
May 22, 2026
Overall rating

Excellent work!!! Very friendly!!!!so happy to have our oven working again.

Fran H,

Webster, NY
Great easy service
May 22, 2026
Overall rating

Wyman was very professional quick, efficient and knowledgeable, fixed my issue in less than 30 minutes

Adrian P,

Jefferson, GA
Owner
May 22, 2026
Overall rating

Very friendly and knowledgeable. Showed me how to fix myself from C to F

Sue L,

Germantown, WI
Dryer Repair
May 22, 2026
Overall rating

James was prompt, courteous, and professional. After his arrival my dryer started heating, but he believed my concerns and disassembled the dryer for further investigation. His findings were that one of 2 heating elements was not working, and the other only intermittently. He provided me with upfront repair pricing which prompted my decision to just purchase a new one.

Alfonzo R,

Harrisburg, PA