Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great technician!
August 12, 2025
Overall rating

He was really thorough, knowledgeable, and informative. I really appreciated his help with figuring out my dryer.

Samantha B,

Lakeland, GA
Highly recommend
August 12, 2025
Overall rating

Ruben was very Professional and friendly. He answered all our questions and gave us some great advice.

Brandon F,

Manchester, NH
Washer repair
August 12, 2025
Overall rating

Without judging he saw the water was off, told me politely that they needed to be in the on position, showed me the on position, then listened to me rant and plot over the monster who turned off the water to the washer. So kind and understanding and not judgmental at all. Thank you so much Raymond!

Clarissa H,

La Mesa, CA
Adam H
August 12, 2025
Overall rating

Adam, the Sears home tech was professional , knowledgeable, and transparent. I have been a Sears customer for over 40 years and few of the technicians projected these characteristics. Says alot .

Mary R,

Riviera, TX
Great service technician.
August 12, 2025
Overall rating

Mr. Kelvin was couteous, prompt and very professional. I enjoyed meeting him. I am grateful for the service he provided me.

Anne S,

Humble, TX
Charles was awesome !
August 12, 2025
Overall rating

Charles identified the problem right away. Went through the proper steps to fix the washer. Did it in a speedy , efficient and very polite manner !

Evan K,

Hamburg, NY
Excellent tech
August 12, 2025
Overall rating

Thank you, Mike for taking care of all the appliance. He did a fantastic job! Check everything out while he was there. Really happy with your service

Jonathan L,

Mystic, CT
Great Service
August 12, 2025
Overall rating

I highly recommend the technician. He was both polite and honest. Thank you.

John C,

Ontario, NY
Tam was great
August 11, 2025
Overall rating

Tam was great. Very friendly. While not his fault, the app did not allow me to add additional information, which would have saved me the diagnostic fee, which I had to pay, even though Tam told us there was nothing he could do.

Steve H,

Gilbert, AZ
Awesome Service
August 11, 2025
Overall rating

Zackary arrived on time. He was very professional and thoroughly explained everything as he replaced the heating element in our dryer. The website for scheduling the service call was excellent.

Robert M,

Penhook, VA