Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Totally professional
August 19, 2025
Overall rating

Mark was kind and cuteous. He worked fast and explained everything to me. I would use him again.

Samuel W,

Arcadia, CA
Rick to the rescue!
August 19, 2025
Overall rating

Apperantly there's a shortage of needed parts for the Samsung washer. They were found and Mr.Rick did the install today. He was very informative and explained how the parts functioned. It was an enjoyable experience.

Thomas Y,

Claremore, OK
Excellent tech, AI reservation sucks!
August 19, 2025
Overall rating

Mark is an honest and excellent technician, told us exactly what was wrong with the dryer, recommended a new unit as repair would cost nearly as much as a new machine. The AI reservation system SUCKS. The head honcho that fired all the people between themselves and the techs needs fired. I want to talk to an actual person when scheduling an appointment, not a robot.

Mike C,

Kempner, TX
Awesome guy!
August 19, 2025
Overall rating

He worked out our issues with our washer and turned out it was the drain! He was very nice and helped us by explaining everything to us. Would definitely have him do work for us again!

Korinda A,

Moses Lake, WA
Best service ever
August 19, 2025
Overall rating

Drew was amazing. He would not give up until he fixed a problem they was caused and then compounded by someone else. I cannot say enough good things about my experience with him.

Laura L,

Siler City, NC
Ice maker repair
August 19, 2025
Overall rating

Alberto was extremely quick and very professional. He was on time and efficient.

Melody M,

N Richlnd Hls, TX
Service on refrigerator
August 19, 2025
Overall rating

Technician was polite and efficient resolved problem in just a few minutes. Great job.

Cheryl N,

Villa Rica, GA
Satisfied
August 19, 2025
Overall rating

Frank fixed the problem very quickly. Let us know when he would arrive and was right on time.

Rick C,

New Richmond, WI
Hanson fridge
August 19, 2025
Overall rating

I give Patrick a 5 . He is as respectful kind clean and fast. Had it fixed in less than 5 minutes. He's a keeper

Pam H,

Montesano, WA
Samsung Gas Dryer
August 19, 2025
Overall rating

Excellent Service, technician was on time and solved issue for us.

Mark T,

Gainesville, FL