Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Tremendous knowledge
August 25, 2025
Overall rating

Martin provided an excellent explanation of how the diagnostic codes provided information detailing my refrigerators performance and how to maintain equipment reliability.

John B,

Idyllwild, CA
Great Service
August 25, 2025
Overall rating

The issue was quickly diagnosed and the repairs were made very fast! Very efficient and friendly and explained everything. Also told me how to avoid issues with my dryer in the future.

James B,

Gaithersburg, MD
Samsung Washer professional testing and diagnosis.
August 24, 2025
Overall rating

Todd was helpful, listened to my issue(s) patiently, tested and diagnosed my Samsung Washer issue. He had a clear and detailed understanding of Samsung Washing Machines and was able to render a diagnosis in less than 30 minutes.

Ray B,

Tonawanda, NY
Joseph
August 24, 2025
Overall rating

Although we could not repair our dryer due to cost, Joseph was professional, accommodating and friendly.

Michelle B,

Belle Chasse, LA
Very knowledgeable
August 24, 2025
Overall rating

Christopher is an experienced professional. The service call was prompt and efficient. He answered all of our questions.

Kevin B,

Narrowsburg, NY
Lawson
August 24, 2025
Overall rating

He called before he came. Did great job and fast.

Susan B,

Chico, CA
Dryer not heating
August 24, 2025
Overall rating

Stephen did a great job-very personable. I think $299 for around 45 minutes for labor is ridiculously high. I'm in the wrong business.

Paul F,

Elverson, PA
A good service technician
August 22, 2025
Overall rating

From the 8 times fixing our fridge. FINALLY got it right! Still waiting on Sears to get back to us. They can't fix it. It's been two weeks. Come on!!! Your warranty is a joke. Pay into it with nothing to show for it. Do a better job Sears!!!!!!!!!!!!!

Dawn N,

Bristol, CT
Sears Select Repair Service
August 22, 2025
Overall rating

Richard has been here before, very polite, knowledgeable and very helpful I appreciate his attitude and willingness to explain procedures to me.

Margaret F,

Jacksonville, FL
Very Helpful
August 21, 2025
Overall rating

Sergii did a good job of talking me through the repairs my washer was going to need.

Warren O,

Highlands Ranch, CO