Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

18.6K

Average Rating

4.7/5

Rating for Service Provided
September 12, 2025
Overall rating

Wayne was very good explained what the problem was and corrected it and the dryer is running like new.

Edward W,

Hagerstown, MD
Service
September 12, 2025
Overall rating

Kevin was very polite and shared information readily. He explained everything in detail and let me know of things I could do to help ease future issues. Much appreciated.

Brenda P,

Hilton, NY
Lito was great!
September 12, 2025
Overall rating

Lito was very professional, knowledgeable and quick. He diagnosed and solved the problem within an hour. Thanks!!!!

Matt K,

Hilliard, OH
Sears Home Service Review
September 12, 2025
Overall rating

Rubin was great! He knew exactly what to do and was very fast and friendly. Great asset to your company. Your AI phone system and unavailability is completely unacceptable!. It took more than 2 weeks to schedule someone to fix our dryer AFTER we had the parts. I could not talk to anyone as all you have is AI phone service...which was no service. Get rid of AI. Have someone answer your phones! Waiting 3-4 weeks to have a dryer fixed is unacceptable.

Suzanne G,

Mequon, WI
Stove repair
September 11, 2025
Overall rating

Hameed was prompt, courteous and professional. He promptly diagnosis the problem and proceeded to make the repair. Thank you Hameed for your excellent service.

Randy F,

Yuba City, CA
Thomas waller
September 11, 2025
Overall rating

Pierre did a great job. Sears in itself is a joke it took almost two months to get someone to my home to fix my dryer I will never buy any appliances again from sears

Thomas W,

Enon, OH
5star
September 11, 2025
Overall rating

Very nice technician! On time and very helpful! Definitely recommend Daimon!

Alyssa S,

Iowa, LA
Samsung Washer service call 9-11-25
September 11, 2025
Overall rating

The scheduler and time frame updates were so helpful. Doug was awesome. Very knowledgeable and helpful. Your cost of parts of approximately $640 was over double what I expected and the reason we canceled the service and repair.

Donald Y,

Saint Louis, MO
Great Repeat Service
September 11, 2025
Overall rating

James is always professional and explains everything clearly and concisely. He is always neat and cleans up after himself.

Jhakce M,

Bellingham, WA
Nice guy
September 11, 2025
Overall rating

The Tech knew his job! Was able to explain the issues to us.

Cynthia H,

Vacaville, CA