Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Refrigerator repair
September 12, 2025
Overall rating

My serviceman was very knowledgeable, professional and courteous. I would rate him a 5.

Winston P,

Harrisburg, PA
D Wright
September 12, 2025
Overall rating

Gregory was very helpful. He knew right away what was causing my problem. He took Xtra time to explain the issues associated with my washer. I can't afford the repair right now, but will certainly request Gregory when I call again

Debbie W,

Winston Salem, NC
Service Call
September 12, 2025
Overall rating

Willie was very friendly and respectful. He seemed to know what he was doing.

Wade W,

College Station, TX
5 star
September 12, 2025
Overall rating

Ernesto has worked on 3 of my appliances- my washer in which he advocated for your service agreement which I bought and microwave and fridge months later- he is absolutely the best service tech I have ever worked with and or had in my home!!!!

Sheila C,

D Hanis, TX
Paul is the best
September 12, 2025
Overall rating

5 stars easily ! He is friendly,educated,professional and a patient as well as better than just good teacher. His helper ( I wish I knew his name) will be an asset to Sears for many years. When they left and we said our thank yous and goodbyes.....I was actually a bit sad that they won't be back. If these two men are indicative of the people Sears hires....." Ya done 👍 good". Thank you,Robin Tucker

Robin T,

Galena, MD
AMAZING SERVICE
September 12, 2025
Overall rating

I was amazed by the efficiency and speed of technician! He eas was so thorough and fast!

Carolina S,

Sinton, TX
Dryer use
September 12, 2025
Overall rating

He explained to me how the dryer is working on keeping it not wrinkled that it runs no matter what I get it. So I think he did a great job. Thank

Sandra M,

Redwood Vly, CA
Excellent Job
September 12, 2025
Overall rating

"Bradley did an excellent job servicing our dryer. He was punctual, very professional, and took the time to explain everything clearly. Not only was he knowledgeable and informative, but he was also friendly and courteous throughout the entire process. We really appreciated his great service and would definitely recommend him!"

Kendrick B,

Dallas, TX
5
September 12, 2025
Overall rating

GREAT JOB! Good tech. Good communication at every level! Thank you

John P,

Plainwell, MI
Great technician
September 12, 2025
Overall rating

Efficient, friendly, on time. High marks all around. Would recommend

Ron B,

East Aurora, NY