Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Always Excellent
September 15, 2025
Overall rating

Scott is excellent. He has taken care of everything when he comes, but the stubborn refrigerator we have is a Samsung with ENDLESS problems!

Matthew T,

Erie, PA
Repairman
September 15, 2025
Overall rating

Philip was great. However, Sears did a horrible job of keeping me updated about service. I waited FIVE weeks for repair with no one to ask questions of except AI Samantha. I expected better of Sears

Sally R,

Decatur, TX
Great service
September 15, 2025
Overall rating

The technician was good at communicating his arrival time. Also, the root of the problem and solution for fixing it.

Scott D,

Gulf Breeze, FL
Service Technician
September 15, 2025
Overall rating

Excellent service and professional. Job was done quickly and efficiently.

Hanson M,

Fort Worth, TX
Quick and precise
September 15, 2025
Overall rating

Kevin did a great job getting the new refrigerator door installed. Definitely a real professional!

Brian P,

Pontiac, MI
Tony review
September 15, 2025
Overall rating

He was polite. Efficient. Communicated well. Could not have asked for better service.

Peter C,

Atlantic Beach, FL
Freezer Handle Replacement
September 14, 2025
Overall rating

Robert overcame some minor part challenges that needed to be corrected before he could install the part. He stuck with it and got the job done. If he hadn't resolved the issue a different part would have to been ordered. Bill Bonniwell

William B,

Fairhope, AL
Excellent Service
September 14, 2025
Overall rating

John was extremely friendly, professional, knowledgeable, and expeditious in his services Sears is lucky to have him!!!

Lisa S,

Mayer, AZ
Norman
September 13, 2025
Overall rating

Very nice and cheerful he came 3 times and finally got to job done through no fault of his own . I appreciate his attitude as a repair technician, he had a smile every time and I knew he was capable to do his job with excellence

Karen L,

Kaneohe, HI
5
September 13, 2025
Overall rating

He is so nice and helpful hope he comes if I need you again thank you Tyler

Shirley W,

Foreman, AR