Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Joel was fantastic!
He was super helpful, quick to diagnose the issue, and gave me a ton of advice on what replacement dryer to buy. All around great dude. He deserves a raise!
Robert M,
Tallahassee, FLAmazing Guy!!
This is the second time Austin has been to our home to fix an issue. He is fantastic. He is very knowledgeable and personable. He got the issue resolved very quickly.
Neal C,
Owasso, OKrefrigerator repair
Excellent job Very polite understanding explained everything he was doing step-by-step cleaned up behind his self
April L,
Hemet, CAGreat Service Appointment
I learned a lot about my stove i did not know. Andrew was very thorough and informative.
Robin H,
Carrollton, GAGreat work
The technicians themselves are great! I appreciate them for coming out and doing work on my appliance. However, the overall customer service from the company itself (SEARS) is AWFUL. They spent over TWO MONTHS just delaying this repair and taking forever to acquire the part needed to complete the assignment. THEN it took 4 DIFFERENT technicians to correctly diagnose the problem and get it finally fixed. The worst part is Sears has switched to an AI Customer Service Experience which disables the customer from speaking to anyone from this company to address these issues. What a crap service.
Oscar L,
Newhall, CAOwner
Joseph was very professional and knew what he was doing.
Mari R,
Philadelphia, PATechnician
I was very pleased with the technician very friendly and he knows his job i would recommend him to any customer job well done thank you David
Sabrina R,
El Paso, TXCarolyn Wilson
Professional, knowledgeable, courteous, efficient helpful. I don't have any more words. This is quite adequate!! Thank you.
Caroline W,
Lewiston, IDAppliance technician
Professionalism was remarkable and he was knowledgeable of the product.
Al M,
Rhinebeck, NY09/16/25
Arrived on time .examined the equipment with care and thoroughly which provided a clear diagnosis of the problem.
Brunilda R,
Sabana Grande, PR