Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
My experience with Frank
My visit with Frank was great he was very prompt and polite and got the job done. As for the robot I still can't get anything done through the thing it doesn't recognize my phone so I can't communicate with you past the introductory cause it says they have no knowledge of the phone. So maybe fix that problem in case there's another fix it job for us Thank you Mary Mutzner Ps also this range is still under warranty and I sent back two control panels and a thermostat that was never used all that needed to be done was a reset and Frank took care of that
Mary M,
Sonora, CATechnician did a great job. His rating is a 5.
The technician did a great job. Very nice and friendly enjoyed him greatly.
Janice B,
Coward, SCGreat service.
He respected my time and home. He was professional and knowledgeable.
Charlotte H,
Jackson, MSMy Wonderful Samsung Fridge
French door upper style with two lower drawers. the upper refrigeration box was losing temperature during the day. accelerated spoilage of produce and milk. When I called Sears Appliance repair, Ken properly came out that very afternoon. i described what was going on with my appliance , and his expert knowledge new almost immediately , but the problem was. in a matter of minutes , he had diagnosed and ordered the replacement part It shipped over the memorial day holiday , so the part was a day late. Ken called the next morning and ask if I wanted the refrigerator fixed today - (after he confirmed that the part was delivered prior day) I could not have been happier to have it repaired much sooner than the next monday. Ken was a joy and a blessing. He knows his business. He is very professional and polite. thank you so much
Pamela P,
Homosassa, FLAgree to review guidelines.
After waiting for so long for the Refrigerator to be fixed, It's was a pleasure to have Robert to work on it. He was pleasant and professional and helpful. Many thanks to Robert.
Mimi H,
Stanton, CA5 star
Excellent prompt professional technician was very pleased with his service
James B,
Mobile, ALService provided
Very good service very good technician what else can I say
Daniel M,
Yuma, AZWonderful Fast Service
Michael did a wonderful job replacing the heating element in our dryer. He worked carefully and quickly. Great experience!
Heather B,
Farmington, NMExcellent repair work
Excellent work, Ignacio was able to make the microwave repair with the new parts quickly and efficiently, and it took very little time. And just to make sure the microwave was truly back, he had me heat some water as a test. Mission accomplished! It is nice for my family to have our microwave back again, without having to buy/install a new unit. Thank you Ignacio, than you Sears!
Bill R,
Raleigh, NCNot sure what this section is for
A lovely friendly and very efficient guy. Appreciated very much his professionalism
Graham W,
Tyrone, GA