Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Very nice gentleman
May 06, 2026
Overall rating

Fixed nothing Cost me a lot of money Still waiting on my refund

Bahaa M,

Plymouth, MA
Excellent and Friendly Service
May 06, 2026
Overall rating

Received an excellent service. Dustin came in and helped in an extremely efficient manner. Extremely knowledgeable and as I stated before helpful.

Andres G,

Fort Polk, LA
Jarrod was the actual Tech
May 06, 2026
Overall rating

Jarrod was outstanding. My issue is the difficulty talking to a Human. There is only an AI robot with no option to speak to someone. This creates huge issues when trying to coordinate service between Sears and a home warranty company sych as American Home Shield which has very few proficient English speaking Americans working for them.

Marc B,

Bordentown, NJ
Great
May 06, 2026
Overall rating

Very Good at his job. Very professional knowledgeable in his work

Bill B,

Clear Lake, IA
Fantastic tech
May 06, 2026
Overall rating

Total professional. Explained the problem we were having and provided the best solution. Will request Don in the future!

John C,

Waterford, MI
Excellent Service
May 05, 2026
Overall rating

Friendly and knowledgeable in his department, if any other time service is needed, I would request him to service my appliance.

Lorena A,

Ceres, CA
Rate
May 05, 2026
Overall rating

Professional and easy to understand and would welcome him back

Bobby R,

Spartanburg, SC
Eli
May 05, 2026
Overall rating

He was great and very nice we rate him a 10

Janice H,

Springdale, AR
Service Technician
May 05, 2026
Overall rating

Very professional and mannerly and thorough. Also was very helpful in ordering some part.

Vicki M,

Lindsay, CA
Owner
May 05, 2026
Overall rating

Very professional and is completely knowledgeable of his job. He finished in a timely manner, also clean up before leaving.

Thelma G,

Mobile, AL