Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

5 star performance
October 02, 2025
Overall rating

Everything went really well, Allen and his trainee Dk were excellent.

Tank W,

Dayton, OH
Great Tech!
October 02, 2025
Overall rating

Great Tech! Responsive, professional, knowledgeable, showed good leadership when trying to find a solutions for our dilemma.

Roger C,

Antioch, IL
5
October 02, 2025
Overall rating

Excellent service!! Will definitely call again for good service. Very impressed.

Lynn R,

Bloomington, IL
Great service!
October 02, 2025
Overall rating

This young man works very hard to fix the problem! He is very courteous and explains any problems, and then finds a way to fix them! Very satisfied with his work!

Kathy R,

Kilgore, TX
Refrigerator Repair
October 02, 2025
Overall rating

He was very professional and very knowledgeable of the problem.

Joe T,

Mccomb, MS
Dryer repair
October 02, 2025
Overall rating

Desmond was amazing. Very clear in his assessment, and was successful with a streamlined and cost effective fix. Great hire!

Erik W,

Montclair, NJ
Alex was fantastic!
October 02, 2025
Overall rating

The technician was awesome! On the other end communication was terrible from the time the order was sent. They had washer down instead of dryer but had the correct model number I never told anyone that it was my washer that was bad. It's almost impossible to get in touch with anyone The AI crap that y'all use is awful

Joel W,

Newnan, GA
Great service!
October 02, 2025
Overall rating

Sean stopped the noise by cleaning out the motor. He was nice, very professional, explained things to me, cleaned up afterwards & did a wonderful job!! I am extremely grateful he inspected the whole dryer. Thank you very much.

Natalie H,

Boca Raton, FL
Service by Connor
October 02, 2025
Overall rating

Connor knew what he was doing. The previous tech said heating element was bad and charged me for new one. After checking connor said it wasn't bad and fixed sensor.

Nettie E,

Jacksonville, FL
Washer service technician
October 02, 2025
Overall rating

Alexander was extremely knowledgeable and explained everything. Very polite as well. 5 stars all the way.

Josephine S,

Shirley, NY