Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Samsung washer repair
Ahmad is an excellent repair technician. Great customer service, knowledgeable of the trade snd service repairs. Communication was excellent and Ahmad listened to my input snd applied the information to troubleshooting the problem. He had all the right tools and replacement parts if needed. I would highly recommend his repair services. Thank ypu, Ahmad, for a job well done! It was a great experience snd quickly done. All d best to toy in the future
Patricia B,
Concord, CAGreat!
Technician was quick, friendly and knowledgeable. He provided great customer service!
Ashley H,
Aromas, CADryer Fixing
Very happy with service: was offered to come today instead of first available Monday. I can do my laundry now! Great smart technician. Highly recommend,
Svetlana S,
Sacramento, CAWater connector replacement
Very prompt and knew what he was doing. Not anymore that I can say.
Edwin H,
Omaha, NEDishwasher
He was very professional and did a great job with
Michelle B,
Commerce Township, MIefficient
he completed the job as quickly as i thought he could have
Wade S,
Middletown, OHCan't go wrong
Jeffrey is very personable person. He is a top notch repairman who explains everything making sure that you understand it.So if you want a good repairman Jeffrey is your guy
Mark K,
Dallas, PAGreat communication, friendly, and professional.
Joel called ahead to let me know when he would arrive. He was thorough in his repairs and ensured everything was working properly before leaving.
Kevin O,
Richland, WAVery professional
Very professional and nice. Offered great advice and recommendations. Definitely will wan5 him in the future to do our service.
Daniel T,
Edna, TXAbove and Beyond - with the Human Touch
Peter R. was absolutely outstanding! He arrived as scheduled, quickly diagnosed the issue with our refrigerator, ordered the necessary part, and even pre-scheduled the follow-up appointment to complete the repair. His professionalism and efficiency were deeply appreciated. What truly set Peter apart, however, was his intervention in a frustrating AI-driven customer service loop. For over a week, the automated system repeatedly insisted we hadn't received the part—rescheduling our appointment seven times and pushing it further out each time. When Peter personally called to check on the part's status, we explained the situation. Thanks to his initiative and human touch, the issue was resolved swiftly and with care. We are incredibly grateful for Peter's expertise and dedication. He turned a stressful experience into a positive one—and reminded us of the irreplaceable value of real human service.
Elek S,
Bradenton, FL