Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Professional
June 02, 2026
Overall rating

Very Respectful & Knowledgeable of the situation. He was On Time fixed the problem and Cleaned up after himself. Great Experience.

Andre F,

Braidwood, IL
The best
June 02, 2026
Overall rating

Thanks service was great. Very professional and caring. Thanks again.

Jason P,

Cedar Rapids, IA
Goodn service call
June 02, 2026
Overall rating

He arrived when expected, performed the service we required and gave us operational tips. It was a good maintenance visit

Danita G,

Fort Worth, TX
Repair job on refrigerator freezer
June 02, 2026
Overall rating

Worked fast, explained himself and was easy to understand. I don't know why you can't do it.

Carrie M,

Madisonville, KY
Customer service
June 01, 2026
Overall rating

I had no problem with the guy that came out to service my washer today! However I do have a huge compliant concerning the proper way to file a claim. The automated system is not the best and there is no way to speak to a live customer service representative, which can be very frustrating. Even my copy of the coverage that lists the appliances has a number at the bottom that is not beneficial to the customers. Something needs to be done to make this a little more convenient and easier for the customers

Charlina A,

Bolingbrook, IL
Washer problem
June 01, 2026
Overall rating

Polite professional knowledgeable honest!! Found the problem ordered part came back fixed problem. Thank you Raymond. Iam giving you 10 stars

Mark T,

Palm Bay, FL
Owner
June 01, 2026
Overall rating

He was great very knowledgeable And timely friendly and respectful.

Martha J,

Tallahassee, FL
Dryer repair
June 01, 2026
Overall rating

Mark was great! Very professional, skilled and pleasant! I loved the service!

Jean C,

Houston, TX
Broken icemaker
June 01, 2026
Overall rating

Smooth repair. Very professional service from Andrew. Thank you very much!

Lisa B,

Palm Bay, FL
Dryer repair
June 01, 2026
Overall rating

Curtis was courteous and professional and did a good job👍🏼

Ranjith S,

Palm Harbor, FL