Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Awesome, helpful and caring.
October 30, 2025
Overall rating

Isiah was very helpful and professional. I am so grateful for his work on my oven.

Jennifer M,

Carrollton, GA
Dryer Repair
October 30, 2025
Overall rating

Excellent customer service and thorough knowledge of appliance repaired. Polite, respectful, and promoted service. Repair process was smooth and effortless. Thank you Collin S.!

Dasha W,

Alexandria, LA
Frigidaire repair
October 30, 2025
Overall rating

Good job Dedrick, it was. Challenge to stop it from dripping

Randy R,

Christoval, TX
Great service
October 29, 2025
Overall rating

Joshua was awesome, he fixed our fridge and explained all details of the process. He worked really hard to make it work.

Brenda P,

Calexico, CA
Punctual, knowledgeable. Five stars
October 29, 2025
Overall rating

Tech arrived on time, diagnosed issue, fixed slow drainage problem. Tech left work area clean,

Lynn H,

Ocean Park, WA
a very kind person
October 29, 2025
Overall rating

He explained every step of the repair process to me. Excellent service.

Grace R,

Bushkill, PA
Loved Him
October 29, 2025
Overall rating

He was kind and honest. He did a good job and didnt comment when my kids were being dramatic.

Brittany M,

Clarksville, MI
Service Rate
October 29, 2025
Overall rating

The technician was very friendly and knowledgeable. I was very impressed with the service and I highly recommend Juan, my technician to service any of my appliances. Very satisfied with the quality and service.

Warren C,

Adamsville, AL
Disappointing.
October 29, 2025
Overall rating

Not at all happy with how difficult it is to communicate with a human..Not everything is 'online available' when it comes to specific issues with Sears Protect. Sadly!! Andrew was terrific. Always is, always was.

Steven S,

Melbourne, FL
Oven repair
October 29, 2025
Overall rating

Bryan was absolutely wonderful! Got our oven repaired quickly and most of all was extremely friendly and a great asset to your team!

Joann D,

Ledgewood, NJ