Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Wonderful!
October 30, 2025
Overall rating

Andrew and Mitchell did a wonderful job identifying and helping us with our washer.

Philip J,

Sherrills Ford, NC
Came to repair refrigerator
October 30, 2025
Overall rating

Frank came in diagnosed the problem and ended up being too expensive. Frank was great in and out Thank you

Paul N,

Portland, TN
Exceeded Expectations
October 30, 2025
Overall rating

Jason did an excellent job! He was very courteous, knowledgeable and professional. Thanks for a job well done!! My dryer is working again!!

Ronald M,

Pensacola, FL
Review
October 30, 2025
Overall rating

Awesome crew. Very knowledgeable and respectful. Sincerely appreciate the professionalism

Allen W,

Denver, CO
Glass top on Samsung stove
October 30, 2025
Overall rating

He was excellent everything he said was true about the part and it came in early so they scheduled him early. Very well pleased with his work

Betty B,

Lawrenceburg, KY
Great Tech
October 30, 2025
Overall rating

Karl is a great and knowledgeable Tech who knows his job well.

Richard H,

Brooklyn, NY
Harold is excellent.
October 30, 2025
Overall rating

we finally have a working washer (hopefully) it started having issues in April. We've had eight appointments and a box full of parts. The last two months it has not worked at all. Totally exasperated with Sears that it took this long. All of their techs are excellent, but the outcome of each appointment was never a working washing machine. Hopefully it is working now.

Patricia G,

Oklahoma City, OK
Samsung Tech
October 30, 2025
Overall rating

Stephen was an honest opinion on what was wrong with the washing machine. I would recommend him!

Vy S,

Agawam, MA
Mark Technician
October 30, 2025
Overall rating

Mark was great he explained everything gave me options! I recommend his services to anyone! He gets a big 5 from me. Celinda Briney

Salinda B,

Winamac, IN
Friendly
October 30, 2025
Overall rating

Excellent Service from Technician Donald H. They arrived promptly within the scheduled window and were extremely courteous and professional from the moment they walked in.

Verite I,

Louisville, KY