Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Home Service
May 08, 2026
Overall rating

Thank you George for being an honest service person. Wished more service techs were like you.

Alfredo F,

Bakersfield, CA
service
May 08, 2026
Overall rating

excellent job, professional service and advice and we moved forward respectfully.

Peter R,

Hazel Crest, IL
Tech was great
May 08, 2026
Overall rating

Very friendly technician, knowledgeable and quick at diagnosing the problem.

Krista V,

Orange Grove, TX
Dryer fix
May 08, 2026
Overall rating

Excellent service- SAME DAY! I highly recommend their service and John who was very knowledgeable.

Allison S,

Sun Prairie, WI
Fridge
May 08, 2026
Overall rating

Great job done in a timely and professional manner thanks

Marc D,

Colchester, VT
Appointment system
May 08, 2026
Overall rating

Both technicians that showed up were awesome. The first technician that diagnosed the problem was on point professional, answered all of my questions and personable. The second technician was very professional and quick. Installed the part in about 15 min The biggest problem I have is the AI appointment set up. I could not confirm earlier times offered for my appointment. plus on the day of the appt, I was getting calls with the same message every 5min. yes annoying. Not everyone is tech savvy. Other than that, all was good.

Portia S,

Bullhead City, AZ
Excellent Customer Service
May 08, 2026
Overall rating

Excellent customer service, answered all my questions. Very knowledgeable professional.

Kevin M,

Houston, TX
Helped with my Samsung Dryer
May 08, 2026
Overall rating

Did a great job. Took a few visits but we got the thing all fixed. Was professional and quick to get the work done.

Andrew O,

Westminster, CO
Refrigerator service
May 08, 2026
Overall rating

Very fast service, he came and started working right away!

Anna G,

Alamo, TX
Great service
May 08, 2026
Overall rating

Eli was great, very knowledgeable after having 5 other technicians in our home. He was able to diagnose the actual issue to get down to the problem we are having regarding our dryer

Starr M,

Fairburn, GA