Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Very Thankful
November 05, 2025
Overall rating

Robert actually adjusted some time on his schedule to fit us in because another tech had gotten sick. Amazing customer service, friendly, and professional so thankful for him.

Joshua G,

Clarkdale, AZ
Home owner
November 05, 2025
Overall rating

Mark has been a pleasure to work with. He is very knowledgeable on the appliances. He also talks good about the company which is unusual in todays environment. It makes the customer feel they are getting good service.

Stevenson A,

Alexandria, LA
Dryer repair
November 05, 2025
Overall rating

5 stars to Daniel who came out and repaired our dryer. On time professional repairs.

Johnkathy P,

Anthony, FL
Sears Home Services
November 05, 2025
Overall rating

Very nice and polite tech, answered all my questions, explained everything he was doing during the whole process. I would definitely recommend Kamron T. and the company he works for. Thank you Kamron T and Sears Home Services.

Stanley M,

Rehobeth, AL
My washer was in bad shape
November 05, 2025
Overall rating

I thought I would need to buy a new washer (it was constantly going out of balance and shutting down). With parts ordered in advance, John arrived in the window promised and proceeded to tear apart my washer (as required). He completed a difficult repair job with a smile on his face and a pat on the head for each of my two dogs. John helped me avoid an expensive purchase, making my old washer almost as good as new. I am very happy.

Pamela T,

Florence, AZ
Outstanding Performance
November 05, 2025
Overall rating

Ben was thorough, skilled, and knew what to do for our repair. He was exceptional as a service man

Rick B,

Oakdale, CA
Timothy was very nice
November 05, 2025
Overall rating

Apparently he had never worked on a Beyond refrigerator before. He installed parts that were ordered by sone one else. The problem is not fixed. The large ice cubes still do not work. When will this get fixed?I have been trying for 6months !

Sherri P,

Harpswell, ME
Service call
November 05, 2025
Overall rating

He did a great job! Informative and personable! Pleasant experience

Tony S,

Bloomfield, NM
Fridge repair
November 05, 2025
Overall rating

This was Jorge's second visit. First was the diagnosis then the repair. The part took over a month to be delivered. Quite frustrating. Jorge was pleasant and educational.

Ken C,

Martinsville, VA
Washer Repair
November 04, 2025
Overall rating

William was very proficient and fast with his repair work!

Bryan P,

Fayetteville, NC