Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great customer service
November 07, 2025
Overall rating

Brendan was very courteous and greeting with a handshake, rare anymore. Knowledgeable and very polite and friendly with our large dogs. Great experience overall and happy to have had him help with our repairs. He explained the process and anticipated a timeframe and answered any questions and addressed concerns in detail.

Stephanie M,

Brooktondale, NY
Great service
November 07, 2025
Overall rating

Adam did a great job explaining what was needed to repair ok ven.

Roy D,

Roanoke, VA
Great job
November 07, 2025
Overall rating

He did really good diagnostic , stay just with the diagnostic. Because it did not worth fix it.

Ruth M,

Glen Burnie, MD
Refrigerator
November 07, 2025
Overall rating

Bowman was very professional and informative and friendly and answered all my concerns Aloha

James G,

Waipahu, HI
Dryer Repair
November 07, 2025
Overall rating

Marshall was punctual and courteous. He diagnosed and fixed the problem without any hassle. Very professional!

Tynetta C,

Seaford, DE
5 stars
November 07, 2025
Overall rating

Knowledgeable, fair, pleasant service, on time arrival. Enjoyable to work with.

Susan G,

Crystal Lake, IL
Washing Machine
November 06, 2025
Overall rating

Excellent job from Sears Home Service! Salvador is friendly and on time!He did a great job !

Yolanda H,

Paso Robles, CA
Great job.
November 06, 2025
Overall rating

Joel was very helpful. He have great follow up directions to me.

Kathleen M,

Prescott, AZ
Outstanding Service from Timothy!
November 06, 2025
Overall rating

Timothy did an excellent job fixing the issue with our range. He arrived on time, quickly diagnosed the problem, and had it working perfectly in no time. He was professional, knowledgeable, and friendly throughout the entire visit. He explained everything clearly and made sure everything was working perfectly before he left. It's always great to have a technician who clearly takes pride in their work.

Mario R,

Gainesville, GA
A long process
November 06, 2025
Overall rating

Tyler went above and beyond to repair my stove. It took more time than usual, but he stuck with it, and got it done. Thank you Tyler.

Winnetta B,

Jackson, MI