Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.5K
Average Rating
4.7/5
GOOD SERVICE
SEARS TECHNICIANS ARE VERY KNOWLEDGEABLE AND DO GOOD WORK. HIGHLY RECOMMEND SEARS TECHNICIANS.
Ricky H,
Stratford, CAGood - too expensive
Initial contact was the Sears worker who looked at the problem and ave a quote. FAR too much emphasis on Sears ongoing repair subscription. The estimate was MUCH more expensive than I expected, and actual repair was too much later, with complex FedX mailings, etc., over a se eral-dy period. The two workers were competent and efficient. Repair took about 45 minutes. The total cost was mUCH larger than I expected. Should I need any later household repairs, I'll search for independent repair persons. The dryer is working wwell, and we'll see about the endurance of the repair.
Charles C,
Wagoner, OKHomeowner
As always John was professional, polite and knowledgeable. Completed our repair with no issues.
Peggy A,
Harrisburg, PAFIVE
Fine person to work with. My husband and I are glad we met Ben.
Johnnie E,
Georgetown, SCOutstanding communication!
Bret was courteous, timely, and professional. Would definitely use his services again.
Selia E,
Ashland, ORGreat job
Nice work . Alvin is really cool and friendly . Great personality
Dharmpal S,
Ashland, CAIcemaker Repair
Kenny did a great job repairing the icemaker in our Samsung refrigerator. He was very thorough and great at explaining what caused the problem.
Joseph L,
The Villages, FLThank you
Superb service by Khy. Appreciate his kind demeanor and attention to solving the problem.
Ben R,
Cheshire, CTCornelius 5 Star Rating
Cornelius had initially called me to inform me that he was on his way. When he arrived he installed the part for my appliance. I shared with him the previous service person, Emillio was outstanding. He did an excellent job, in fact, I told him the last year the service person refused to vacuum and unlock and remove the lint trap and clean the drainage pipe. To my knowledge that had not been done in the last 4 years. Cornelius agreed, he said as Emilio's mentor, he knew exactly what I was explaining, not only was he a nice person but yes, he did more than what was expected. (As his supervisor, it was cute to see Cornelius smile and chuckle to himself.) I shared that my husband and I have been with Sears master agreement protection plan for over 40 years.
Davenette A,
Honolulu, HI5stars
He was fast and excellent he knew what he was doing.
Gloria B,
Mariposa, CA