Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent Service
November 14, 2025
Overall rating

Tom was really good. I got stuck at work and couldn't get there in time, luckily my neighbor was able to let him in. He diagnose the problem and had it fixed within an hour. The previous technician had order the incorrect part and he got the right part and even save us a few bucks. Will be using Sears again. I will say the technician before was excellent as well, just order the wrong part.

Phillip H,

Kansas City, MO
As it should be.
November 14, 2025
Overall rating

Showed up on time, was pleasant, and didn't try to sell me anything I didn't need.

Daniel C,

Albuquerque, NM
Very informative
November 14, 2025
Overall rating

Looks like the part needed is not available. His suggestion is to let the fridge defrost for 36 hours and that should clear up the frozen drain

Joe D,

Liberty Township, OH
Amazing customer service
November 14, 2025
Overall rating

Super kind and very knowledgeable about his craft. Would use him again in the future.

Stephanie B,

Albany, OR
Dryer repair
November 14, 2025
Overall rating

Chad was extremely thorough. I give him a 5 across the board.

Arlea A,

Mc Rae, AR
Excellent
November 14, 2025
Overall rating

Knowledgeable enthusiastic friendly personable efficient outstanding enjoyable made doing business w Sears a breeze!

Nicole L,

Ingleside, TX
Happy with the service provided
November 14, 2025
Overall rating

Timely, nice guy, explained things. Turns out it was a different issue but he was really helpful.

Tina M,

Sapulpa, OK
ATTENTION to detail
November 14, 2025
Overall rating

Young man was fully aware of problems and knew immediately how to repair it. FRIG is in a very limited space and he worked hard to fit into the situation and complete the job. Thanks.

James U,

Fort Lauderdale, FL
Excellent
November 14, 2025
Overall rating

Tara was great, fast and efficient highly recommend. Easy to work with

Allison M,

Bolton, MA
Excellent service
November 13, 2025
Overall rating

Michael did a difficult job very well. He had skills to handle a few problems that most technicians would give up on. He was also very courteous.

Darcy M,

Tucson, AZ