Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Five Stars
RALPH WAS VERY KIND AND PATIENT . HE EXPLAINED EVERYTHING TO ME. UNFORTUNATELY THE COST COULD BE VERY HIGH AND MY WASHER IS ALREADY 14 YEARS OLD SO I GOT THE HOME WARANTY . AND WILL BUY ANOTHER WASHER. THANK YOU AGAIN RALPH. 👍🙏
Lucindaflic F,
Pueblo, COMark was great!
He was knowledgeable, professional, and personable! If we need service in the future, I hope he's the guy!
Jason A,
Dyer, INGreat personality
Performance short, sweet, professional On time easy to communicate with
Patton C,
Orlando, FLKnowledgeable and Courteous
Arrived on time and quickly diagnosed the issues. Oscar was fantastic. He did let me know that the AI that opens the ticket does not pick up on important information in the Special Instructions section and pass it along to an appropriate person, which could have led to me wasting another morning waiting for a service technician to arrive. Luckily Oscar was able to work in a second ticket while he was here.
Scott D,
Crystal Lake, ILExcellent service by James
When I finally received my repair service after 2days of delay James was the technician who serviced my dryer. James was very and pleasant. Explained everything thing he did and even helped me do a thorough cleaning of my dryer. Also recommended tips on how to clean dryer exhaust. I'd say if you were able to request who you wanted to service your home appliances I'd ask for James
Mark C,
Reedville, NCA Truly Exceptional Experience That went above and beyond
Five Stars aren't Enough!! Great experience from Start to Finish! Mario was very knowledgeable and took pride in his work. We need more Mario's!
Verna L,
Lancaster, TXRefrigerator repair
Very knowledgeable and was able to fix the problem after his co worker left me in limbo for 2 months.
Nakeisha W,
Smyrna, DEDryer repair
Polite and respectful and quick repair time. Does job well
Joseph K,
Lima, OHHonest great service
Jose was honest with my best options. Good information. He was very polite.
Laura G,
Phoenix, AZKyle was the BEST!
Kyle was great. If we ever need one of your technicians to service our appliances, we would only want Kyle!!!
Yes U,
Beverly Hills, FL