Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Washer repair
June 06, 2026
Overall rating

Was courteous and explained all repair actions from start to finish. Very pleased with Phillip's work

Leander H,

Midway Park, NC
Samsung dryer repair
June 06, 2026
Overall rating

My repair technician was fantastic! Very prompt, quick and knowledgeable. He did an excellent job repairing our dryer. I was amazed at how fast he did it. With that being said, I'm not sure I would ever bother with the extended warranty again. From the time our dryer broke and we put in the request, It was three weeks before we got it fixed. Seems really extreme to take that long for a broken door switch. also, I was sent notifications by text message to select one or two as an option for an earlier time in the week but no matter what button I pushed or what number I entered, it would not register or let me pick a sooner time.

Melissa W,

Colorado Springs, CO
Thank you
June 06, 2026
Overall rating

Great and fast service. Everything was done professionally. Thank you.

Randee O,

Andover, KS
Nice guy
June 06, 2026
Overall rating

He was on time and quick. Good communication. The price for the glass was outrageous though.

Shaun S,

East Syracuse, NY
Samsung Refrigerator/Freezer Repair
June 06, 2026
Overall rating

Rodney is very knowledgeable and professional. Issue/ problem with ice maker diagnosed quickly, part ordered and installed efficiently.

Mike R,

Gowanda, NY
Sears technician
June 06, 2026
Overall rating

When Daniel arrived, he assessed the issue and gave us options. I appreciated that he looked it my sears plan. He was fast and efficient.

Renee B,

New Oxford, PA
Fridge diagnostic
June 05, 2026
Overall rating

Mathew had great communication and was very polite. He diagnosed the issue promptly.

Victor R,

Santa Teresa, NM
oven
June 05, 2026
Overall rating

Lawrence, was very pleasant and personable, he was knowledgeable, quick, and engaging. thanks

Timothy L,

Atascadero, CA
Knowledgeable worker
June 05, 2026
Overall rating

Travis was polite, prompt, tidy and forth coming. Labor cost are a little high but my dryer is fixed.

Chad T,

Lancaster, CA
Great tech
June 05, 2026
Overall rating

Super friendly and took care of the problem in a very timely manner.

Ryan B,

Peoria, IL