Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

The Best
November 21, 2025
Overall rating

John was really knowledgeable and broke everything down Barney style. I would recommend John to anyone.

Anthony K,

New Bloomfield, PA
Dryer repair
November 21, 2025
Overall rating

He was quick and efficient. He also advised me on what to do with the old products and made sure that I knew if I had any more problems to call back

Romiko M,

Tupelo, MS
Top notch
November 21, 2025
Overall rating

Top notch customer service and tech. Will definitely recommend for any service needs done.

Tyrone B,

Lexington Park, MD
Technician John
November 21, 2025
Overall rating

John was very nice, knowledgeable and professional. I recommend him!

Joseph H,

Perry Hall, MD
Great service, 5 stars
November 21, 2025
Overall rating

Very through, excellent work and so efficient, willing to explain as he was working.

Pat R,

Yuma, AZ
Professional at work
November 21, 2025
Overall rating

Fantastic gentleman. Would recommend to anybody that needs service. Thank you!

Andrew W,

Haughton, LA
Friendly Expert services
November 21, 2025
Overall rating

Shaun G did a great job for our stove issues. Friendly and efficient service. He also clearly explained what was going on and how to fix it. The only issue I had ( not with Shaun) was the extremely long 9 hour window for the service appointment. 8 am to 5 pm. There were no updates until about 2:30 pm when we found out that the expected time of arrival was around 4:00 pm. It is unreasonable to have to be here for 9 hrs in limbo. The company should be able to figure out a repair route and at least get it down to a morning appointment or an afternoon appointment!!!!!!! Sears needs to fix the system!!!

Jeff M,

Sussex, WI
Very helpful and polite
November 21, 2025
Overall rating

David was very professional, prompt and polite. We appreciated that.

Mark M,

Lake Mary, FL
Great work, just a bit expensive.
November 20, 2025
Overall rating

The first technical, who came, was very experienced, he said exactly what's wrong with the washer machine and even ordered the correct part to be delivered.

Boris B,

Fairview, NC
Cook Top / Oven
November 20, 2025
Overall rating

Thomas did a great job and he took the time to explain thingd

Randy B,

Lenexa, KS