Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Refrigerator repair
November 25, 2025
Overall rating

Chris was professional, friendly and most of all clean and competent.

William S,

Osage Beach, MO
Service was the best
November 25, 2025
Overall rating

Top notch repairman that really new his stuff. I highly recommend using him.

Gary M,

San Angelo, TX
3stars
November 25, 2025
Overall rating

Our refrigerator has not worked right since July ,and it is late November. Sears at one time was a very good company. It's horrible, It sucks. I will never buy anything from Sears again ,or home service. There's no guarantee after he left, You wouldn't give me a new refrigerator like I asked you,just want me to release liability. from scale of one to five. I give you a -10.

Myron S,

Rochester, IN
Ice maker repair
November 25, 2025
Overall rating

Rendel did excellent job on the repair of my ice maker. He provided a lot of information on the repair. He also was very knowledgeable about the repair

Leroy R,

Semmes, AL
I give Xer five stars for his professional performance and p
November 25, 2025
Overall rating

My technician was professional, prompt, and courteous. I will definitely use Sears's appliance repair for any appliance needs in the future.

Arlen H,

Sacramento, CA
Excellent.
November 24, 2025
Overall rating

Very helpful, and great customer service. Provided useful information to prolong use of item. Appreciate the quick response.

Kimberly S,

Murrieta, CA
technician
November 24, 2025
Overall rating

superior person to help with our washer. could not penetrate the phones who kept canceling our appointments. he took our personal call explaining we had the part he came back out to fix our washer the same day as promised. i would ask for him every time. a privilege to know

Ted H,

Oxford, PA
Samsung washer
November 24, 2025
Overall rating

Very polite, efficient respectable. Knowledgeable on what needs to be done. These guys deserve a raise.

Norberto C,

Holtsville, NY
He was so nice and efficient.
November 24, 2025
Overall rating

I appreciate Edmar's friendly demeanor and patience to explain what was going on to us. He is a gem.

Lynh N,

Apex, NC
Excellent service, polite, knowledgeable, good communication
November 24, 2025
Overall rating

Excellent service, very polite, knowledgeable, good communication, cleaned up after himself.

Anna G,

Oklahoma City, OK