Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Jay was great
Our repair guy Jay was personable, knowledgeable about our washer issue, and assisted with our decision. If all of searshomeservices repairs staff is similar, they are recommended!
Kyle W,
Los Lunas, NMExceptional
Focused on solving the problems. Very satisfied with his assessment and results.
David L,
Ringgold, GAHelpful and Wonderful
He was a great help. Thank you so much Joe!
Joscelyn P,
Toledo, OHProfessional
Luis was professional, knowledgeable and friendly. He diagnosed and repaired my refrigerator in an hour. Thank you!
Christi M,
Axtell, TXGreat service
Sears service was convenient, easy to schedule an appointment and responsive. Our technician Clint was professional , courteous and know. I would highly recommend Sears service.
Rose A,
Roselle, ILDryer Repair
The tech was very professional and knowledgeable! He fix appliance without no problem! Very nice and easy to understand and work with!
Paula T,
Alabaster, ALSamsung Refrigerator
Shanon has been out here about 4 times working on our refrigerators ice maker. He went way above trying to fix it finally calling the insurance company telling them what all had been done and what it was still doing. They told him they would reimburse us for the refrigerator so we could get a new one. We really appreciate everything Shanon did!
Lloyd A,
Gatesville, TXRepair man
Took whole dryer apart and put it back together and it sounded like new again
John Z,
Milwaukee, WIBurner repair by Rubin
Very friendly and polite Very careful and knowledgeable He explained what he was doing.
Clinton G,
Milwaukee, WIService guys made up for overall poor experience
Overall the experience with Sears Home was poor and I wouldn't recommend it. Everything is AI so there wasn't a way to contact anyone. The service was scheduled for 11/14 between 1~5. I kept an eye on the tracker and we were next with a estimate time of 5:15. No one showed, plus there wasn't a call or notification. Instead there was an email the next day for me to reschedule as if it were my fault. The follow-up service was scheduled for 1~5 on 11/18 and the exact scenario repeated itself. However, unlike the 1st appointment, David called at 4:15 and then arrived at 5:00. The repair took another hour but the job was finished before he left.
Jerry S,
Mequon, WI