Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great Person
December 02, 2025
Overall rating

He's a pleasant man and explained all the reasons behind his service

Bridgett R,

Montgomery, AL
Fridge service
December 02, 2025
Overall rating

Arrived on time and completed the job. Very professional. Great service!

Shel K,

Plymouth Mtng, PA
5 Stars for Jerry
December 01, 2025
Overall rating

Jerry came in got right to business! After he put in the new part he made sure the washer was draining. Glad he did because there was still something blocking the hose. He made sure to see the job all the way through!

Rhette C,

Denison, TX
Sears Service
December 01, 2025
Overall rating

Excellent service. Very pleasant and knowledgeable repairman. He gets a 5 plus.

Dennis R,

Sylmar, CA
Service
December 01, 2025
Overall rating

Professional, thorough, knowledgeable, called in a timely manner and arrived at the he stated.

Michele A,

Matteson, IL
Dave did a great job!
December 01, 2025
Overall rating

Our two year old Samsung dryer died during Thanksgiving week. Dave came out the very next day and assessed the issue. He had to order the part. The part came in and Dave was back today to install the part. All good!

Michelle V,

Vernon, NJ
He is great and knows what he's doing
December 01, 2025
Overall rating

James was great, really cared about the customer. Had a lot of knowledge and was fast, in and out in no time. The only issue is the company itself. They use all AI for customer service and are really bad at it. The technician is amazing the company is really bad.

Michael C,

Limerick, ME
Good explanation
December 01, 2025
Overall rating

Russ did good job explaining issues that I have with my dishwasher

John L,

Monticello, IN
Service call for washer
December 01, 2025
Overall rating

Service representatives was very good and knowledgeable. He answered all questions and was very friendly.

Timothyrosi S,

Yuma, AZ
Michael service technician 5
December 01, 2025
Overall rating

Michael did a great job fixing our dishwasher. And refrigerator. I give him a 5

Sarah G,

Brookshire, TX