Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent service
December 03, 2025
Overall rating

Patrick was very knowledgeable and professional. He did a great job.

Natalia T,

Lumberton, TX
Sears Service is Excellent
December 03, 2025
Overall rating

Even with the slight issue that arose the 1st visit… the gentlemen were able to fix everything that was needed. Even recommended what I should do that's not covered under warranty.

Collette D,

Cortland, NY
Very informative and personable!
December 03, 2025
Overall rating

I appreciated Joe showing me each part he was looking at and why. Great experience.

Jeremy C,

Waterford, CT
Professional and Excellent Service
December 03, 2025
Overall rating

Eli provided professional, prompt service when repairing our washing machine.

Jennifer T,

Jonesboro, GA
Knowledgeable
December 03, 2025
Overall rating

Respectful and kind Bill really knows his stuff. He taught me a thing or two.

Georgia K,

Bismarck, ND
Service by Donald H
December 03, 2025
Overall rating

Very honest and competent. Would use service again for any appliance

Michael B,

La Grange, KY
Raise your park rock house washing machine.
December 03, 2025
Overall rating

The\nTechnician did a great job. He went the extra mile to finish the job at the end of the day.

Jason B,

Frazier Park, CA
Professional service
December 03, 2025
Overall rating

Mr. Manzoorhussain repaired my refrigerator on December 1st. Prior to the repair, he informed me of the issues and let me know what parts were needed and the date the parts would be delivered to me. On the date of the repair he contains me to let me know when he would be arriving. He was on time and got to work on the repair. Before he left he gave me instructions on what to do before I could start using my refrigerator. He was professional and courteous. I would highly recommend him to others.

Arlene R,

Silver Spring, MD
Hector is the best!
December 03, 2025
Overall rating

We called for help with a Samsung RF28 refrigerator that was doing some strange things just before Thanksgiving. Hector verified it was working properly, cleaned the vents and removed all the dust from the coils and underneath. In addition, he suggested cleaning the dryer and our garage backup refrigerator for a nominal additional fee. He did an excellent job, took the dryer apart and cleaned all of the fire hazard lint from the 10 year old unit. Good thing, there was a lot hidden under those panels. I keep the filter and connecting vent clean, but the real hazard was hidden inside the machine. Thanks Hector!

Robert J,

New Smyrna Beach, FL
Excellent Service
December 03, 2025
Overall rating

Received great service from the first day my appointment was made. Came out accessed the issue, ordered the part to come to my home and scheduled another appointment to return all in the same day.

Kimberly R,

Waldorf, MD