Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Dishwasher
December 04, 2025
Overall rating

Mark Was very good, this is the 2nd tech we had but the 5th appt and if this was for the warranty service it would be different. He stayed long enough to actually test the machine on wash cycles and realized there was an issue with water draining and corrected that. IF the replacement part had a FLOW DIRESCTION on the hose it would have made the job much easier

Gary J,

Brookline, NH
Thumps up!
December 04, 2025
Overall rating

Josh was prompt and professional. We were very happy to finally receive our part. We were happy Josh returned to install it.

Yolanda R,

Kingsland, GA
Alonso is awesome
December 03, 2025
Overall rating

He's very knowledgeable, professional, and communicates very well. This is how second time working with us and he always does the job right and finishes ahead of schedule.

Phillip C,

Las Cruces, NM
Service call
December 03, 2025
Overall rating

Service person was very professional with task at hand. Thank You!

Robert J,

Byron, GA
Our tech was fantastic
December 03, 2025
Overall rating

Our tech, Ricky, was very knowledgeable. Thank you for sending your top guy!

Paula B,

Chatfield, MN
Dishwasher
December 03, 2025
Overall rating

John was professional. He came in and got the job done. Very nice person really enjoyed him as a service person. Thank you.

Henrita K,

Punta Gorda, FL
Excellent
December 03, 2025
Overall rating

Anthony seems very experienced and hopefully the issue with the ice maker is resolved

Maritza S,

Williamsburg, VA
Timely and Professional
December 03, 2025
Overall rating

Anthony is a good, personable repairman. He is knowledgeable, professional, and shows up on time.

John L,

Steens, MS
Repairman was here to fix my refrigerator
December 03, 2025
Overall rating

He tried to fix my refrigerator, but he said it was not fixable His name is NOE. He was very courteous and did as much as he could.

Theresa F,

Long Beach, CA
Best technician Ever
December 03, 2025
Overall rating

Shanon has been out here working on our fridge several times in the past year trying to figure out the problem. He has been polite, punctual, educational and explains what's going on and he works diligently trying to fix the problem. I'm just glad he's the same one that comes out each time because at least that way we don't have to explain it over and over again to different people. very nice always smiling. If we ever need someone to come back out, I hope it'll be him, but I hope we never need him again. THANKS Shanon

Joseph H,

Gatesville, TX