Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

SEARS SERVICES
December 10, 2025
Overall rating

Ian was great. He explained the issue with my washer and he was very professional. However, I am not too happy with Sears as my original appointment was for 12.08, but the technician could not arrive on that day due to too many job assignments. So, I had to stay off work for another day in order to have a technician come out. Please do NOT overbook the technicians, so they will have the ability to timely respond to customers.

Wendy L,

Stone Mountain, GA
Electric Dryer Repair.
December 09, 2025
Overall rating

I was not happy that yesterday, the scheduled technician didn't show up and no-one called me to explain or apologize. I had to spend another day at home, since your windows to show up are always 8am to 3pm. For an hourly worker like me, that's a big loss. My consolation was that Mr Safiullah did a very good job fixing my dryer. Nonetheless, I must wait to see that this service repair is for good.

Angeline A,

Hyattsville, MD
Expertise Ovik
December 09, 2025
Overall rating

Ovik was very understanding problem he came in to help me fix range with in couple minutes.

Sedtawut C,

Valencia, CA
Samsung refrigerator replacement of icemaker.
December 09, 2025
Overall rating

Tech is very pleasant and knows what she's doing. I am happy.

Martha C,

Bernalillo, NM
Great Technician
December 09, 2025
Overall rating

Friendly, customer oriented, prompt and knowledgeable. Stayed in touch and worked with my schedule. Atta Boy!!!!

Ronald N,

Dewey, AZ
Great worker
December 09, 2025
Overall rating

Roberto was so kind and took the time to really explain what was wrong with our washer. He seemed to be really passionate about what he does and helping others. Thankful for his help and education.

Jessica S,

Ocala, FL
Fast and friendly
December 09, 2025
Overall rating

What a wonderful service man! Very efficient and friendly. Thank you Shareef!

Tina M,

Saint George, SC
Refrigerator repair, Joel
December 09, 2025
Overall rating

Joel was friendly and professional. He did a great job.

Karen D,

Flagstaff, AZ
Samsung stove needed repair
December 09, 2025
Overall rating

Kurt was very professional. He arrived on time per his schedule. He fixed my stove promptly and everything is back in order. Thank you Kurt for all the help. 5 stars

Jose S,

Ottawa, OH
Tech/Mark G.
December 09, 2025
Overall rating

Prompt service being on time Very polite, clean appearance, knowledgeable.

Daniel G,

Hesperia, CA