Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Samsung ice
December 11, 2025
Overall rating

Dane was very polite, friendly and efficient. He knew what he was doing and explained the problem and how it was being repaired. Great job.

Steve H,

Cedar City, UT
Samsung Microwave
December 11, 2025
Overall rating

Tyler resolved a long time trouble and was extremely polite.

David P,

Flower Mound, TX
Service Rating
December 11, 2025
Overall rating

Professional and knowledgeable with brand of appliance working on. Service was done quickly and neat after service.

Eric L,

Saint Louis, MO
Refrigerator Repair
December 11, 2025
Overall rating

Ricky was very knowledgeable and personal. He did a great job in finding out what was the problem. Would definitely use him again.

Michele H,

Coatesville, PA
Fantastic Job
December 11, 2025
Overall rating

After seven no shows and cancelations from Scott and a truly botched job by Scott, Rod was a fantastic improvement. He was here less than two hours and fixed what Scott screwed up. He was very pleasant and shared everything he found wrong and how he fixed it. If we had gotten Rod first we wouldn't have had to wait FIVE months to get our refrigerator working again. Extra thanks and appreciation to Rod for such a fantastic job!

Ginger J,

Brocton, NY
Excellent
December 11, 2025
Overall rating

Quick response to diagnose the issue. Only took one day for the part to arrive and the installers arrived the next day on time. Very happy with their service.

Rafael A,

Alameda, CA
Repair of noise in condenser fan
December 11, 2025
Overall rating

Jordan did a great job of diagnosis and removing the ice buildup causing the noise on the fan, repairing the drain pan

Steve D,

Fort Scott, KS
Phil did great job
December 11, 2025
Overall rating

Phil is very smart and knowledgeable did great job thanks

Joseph F,

Sanford, NC
Tommy is good
December 11, 2025
Overall rating

Tommy is excellent technician. Did the job in time and perfectly. I would strongly recommend him to my friends and family.

Kamal K,

Stewartsville, NJ
Sears Home Services
December 11, 2025
Overall rating

Joel with Sears Home Services provided excellent customer service, communication and service. We had minimal downtime and our refrigerator issue is fixed.

Rita S,

Prescott Valley, AZ