Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Washer repair
December 12, 2025
Overall rating

Informative about washer and diligent in the work that needed to be completed.

William P,

Severn, MD
Thank you!
December 12, 2025
Overall rating

He wasn't able to fix it, but he informed me very well what I needed to do.

Edward F,

Plattsburgh, NY
Refrigerator repair
December 12, 2025
Overall rating

Excellent, courteous and professional. Could not have had a better experience thank you.

Donna G,

Live Oak, FL
Outstanding service call!!
December 12, 2025
Overall rating

Really got into the "Belly of the Beast! (4 year old front loading washing machine) Ran all diagnostics, removed all panels for intense visual examination, ran machine thru normal wash cycle, offered three alternatives without pushing for any one. Would not hesitate to use Sears Appliance Service based on this experience.

David C,

Joliet, IL
Efficiency exceeded expectations.
December 12, 2025
Overall rating

No problem s excellent service Friendly courteous rep. Very informative and knowledgeable.

Rodney S,

South Milwaukee, WI
Nice Job!
December 12, 2025
Overall rating

Arrived early within the time frame given, called to let me know his ETA, professional, friendly & got the job done with ease!

Jacqueline H,

Brown Deer, WI
Great communication
December 12, 2025
Overall rating

Excellent service and very prompt. Also extremely knowledgeable on the brand of refrigerator

James R,

Frederick, MD
Dryer Repair
December 12, 2025
Overall rating

Ian was prompt, and awesome!! He fixed the issue and my dryer is back up and running.

Angel F,

Fairburn, GA
Washer
December 12, 2025
Overall rating

Brandon did a very good job on our washer. The parts to be replaced were at the very bottom of the machine and were difficult to remove, but Brandon managed nicely. Thank you, Brandon.

Susan B,

Troy, NY
Tech-great!. Call Ctr-HORRIBLE Cust Svc!
December 12, 2025
Overall rating

The technician, Artex was awesome-friendly, helpful n professional. HOWEVER, Trying to navigate through the AI system was a lengthy nightmare! You never reach a person and if for some unknown reason AI cannot locate u in their system, you may as well slit your wrists as it is a circle of frustration!

Lisa M,

Brandon, FL