Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent
June 09, 2026
Overall rating

Dennis explained that it was the gfi connection that had popped. He pressed the reset button and the power came back on.

Lorenzo R,

Rio Rico, AZ
Very professional
June 09, 2026
Overall rating

Jonathan was great! He pretty much new the problem, checked washer out and it was exactly what he thought. He cleaned filter, double checked to make sure it was running right then made some very useful suggestions to hopefully avoid the problem again. Very impressed with him and his professionalism and kindness.

Jodie K,

Monroeville, AL
Great guy
June 09, 2026
Overall rating

Great performance and personality. Our favorite technician by far in all the years (18) we have had AHS

Kim K,

Natchez, MS
Efficient and
June 09, 2026
Overall rating

Listened to my need. Explained the process. Completed the task in an efficient and timely manner. Gave great advice for keeping the new part in good shape. So helpful!

Heather C,

Vancouver, WA
appliance repair
June 08, 2026
Overall rating

Great and prompt service from the technician Anthony that handled the repair setvice!

Jerry S,

Mabor, MS
Tech service
June 08, 2026
Overall rating

Travis was pleasant and efficient. The problem was with your AI appointment service. It took 8 different scheduled appointments to get this job done. AI kept arbitrarily changing out appointment day and time. Scheduled for May 11, changed to the 12. Tech came and ordered parts. Set appointment for the 15th. Parts came on 14th. AI changed appointment to the 21st because of parts delay?? Ok, we weren't leaving for vacation til 22nd. Then changed to 27th. AI then changed to June 4th, then to 6/2 then 6/3. Finally!!

Marietta O,

Tehachapi, CA
Huge help
June 08, 2026
Overall rating

The technician was knowledgeable and very helpful. He diagnosed the issue quickly and set up a follow up with the parts ordered.

Russell G,

Farmingville, NY
Home owner
June 08, 2026
Overall rating

Did a thorough job of checking out my washer. Explained that the washer was working fine

Keith S,

Georgetown, TX
Excellent service
June 08, 2026
Overall rating

Orett,was very professional identified himself as the tech.He took a look and knew exactly what the problem was. Also, he was very neat .I give him a five overall.

Gail M,

Deerfield Beach, FL
Fast and efficient repair!
June 08, 2026
Overall rating

Miguel arrived in time and completed the repair quickly. He was professional, helpful and pleasant.

Charlesjoe G,

Cornville, AZ